EMPLOYER
Cargo Creative Ltd
LOCATION
North Shields NE29 6NW – Hybrid
SALARY
From £25,000 per year
JOB TYPE
Permanent, Graduate, Full-time
ABOUT THE ROLE
• Support the delivery of PR, content and social media activity for a varied portfolio of clients.
• Work alongside specialists across the wider agency.
• Create content, communicate with clients and bring marketing ideas to life across different channels.
• Initially work closely with the PR and Content Lead and wider Digital Marketing team.
• Opportunity to take on greater responsibility for individual clients and workloads as experience develops.
CLIENT MANAGEMENT
• Build strong and trusted relationships with clients.
• Communicate with clients through meetings, calls and emails.
• Develop an understanding of clients’ businesses, objectives and long-term goals.
• Work with design, development and digital marketing teams to deliver projects.
• Translate client requirements into clear briefs.
• Keep clients informed throughout projects.
• Identify opportunities to develop client relationships and increase the value delivered.
SOCIAL MEDIA AND CONTENT
• Support monthly social media content calendars, primarily for B2B clients.
• Create content for LinkedIn, Meta, TikTok and YouTube.
• Write social captions, website copy and client insight pieces.
• Adapt tone of voice for different clients, sectors and audiences.
• Capture short-form video, interviews, behind-the-scenes and UGC-style content using a smartphone.
• Schedule and publish content.
• Monitor social media trends, platform developments and emerging formats.
PR AND MEDIA RELATIONS
• Support proactive and reactive PR activity across client accounts.
• Research and develop targeted media lists.
• Draft press releases, media pitches, comments and thought leadership articles.
• Distribute and pitch stories to relevant media.
• Build relationships with journalists, publications and external contacts.
REPORTING
• Monitor and report on social media and PR performance.
• Use Looker Studio, Ace Media and other relevant tools.
• Identify insights and opportunities to improve future activity.
• Work with clients and colleagues to identify strong stories and marketing opportunities.
ESSENTIAL REQUIREMENTS
• Degree or relevant qualification in marketing, PR, communications or a related discipline.
• Previous experience in marketing, PR, content, social media or communications, ideally around 1–2 years.
• Strong written communication and copywriting skills.
• Ability to adapt tone of voice for different clients, audiences and platforms.
• Good understanding of social media, including LinkedIn, Meta, TikTok and YouTube.
• Understanding of key social media performance metrics.
• Understanding of how social media, PR, content and website activity work together.
• Strong verbal communication skills.
• Excellent organisation and time management.
• Ability to manage multiple priorities and deadlines.
• Strong attention to detail.
• Creative thinking and confidence contributing ideas.
• Willingness to learn and develop.
• Ability to work independently and collaboratively.
DESIRABLE
• Agency experience or experience managing multiple clients and projects.
• Experience creating digital and social media content.
• Experience capturing social-first photography and video using a smartphone.
• Basic short-form video editing skills.
• Experience drafting press releases and long-form content.
• Experience with media relations and journalist outreach.
• Experience using Meta Business Suite, LinkedIn, TikTok and YouTube Studio.
• Experience using Looker Studio or other analytics and reporting platforms.
• Experience with CMS platforms such as WordPress.
BENEFITS
• Company pension.
• Flexible schedule.
• Work from home.
• Free parking.
• Life insurance.
• Sick pay.
• Company events.
• Casual dress.
ADDITIONAL REQUIREMENTS
• At least 1 year of client-facing or customer service experience.
• A-Level or equivalent qualification required.
• English language required.
• Right to work in the United Kingdom required.
• Must be able to reliably commute to North Shields NE29 6NW or relocate before starting.
To apply, click here
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