Job Title: General Assistant
Employer: Elior UK – Caterplus
Location: Scarbrough Court, Cramlington, NE23 6ED
Salary: £12.71 Per Hour (£23,194.48 Per Year)
Job Type: Permanent, Full-Time
Working Hours: 35 Hours Per Week
Working Pattern: Shifts Between 7:30am–3pm And 12pm–7:30pm, Including Alternate Weekends
About The Role:
Elior UK’s Caterplus team is looking for a General Assistant to support the daily operation at Scarbrough Court, serving communities for people aged over 55. The role involves maintaining high standards of cleanliness, safety and organisation while helping the team deliver a positive customer experience.
Key Responsibilities:
- Carry out general cleaning and housekeeping duties.
- Support colleagues with a variety of operational tasks.
- Help receive, store and distribute stock, supplies and equipment.
- Operate basic equipment safely and responsibly.
- Keep work areas clean, safe and organised.
- Follow health and safety procedures, company policies and site regulations.
- Provide good customer service to customers, visitors and colleagues.
- Help the team deliver an efficient, high-quality service.
Candidate Requirements:
- A flexible approach and willingness to undertake varied tasks.
- Good communication and teamwork skills.
- Ability to follow instructions and work independently when needed.
- A basic understanding of health and safety.
- A positive, reliable and proactive attitude.
- Commitment to excellent customer service.
- Willingness to learn and support colleagues.
Previous experience in customer service, hospitality, catering or retail is desirable but not essential.
Benefits:
- Free meals during shifts.
- 28 days’ holiday, increasing to 31 days after two years’ service.
- Paid volunteering days.
- Enhanced family, personal and compassionate leave.
- Training, development and career progression opportunities.
- Company pension and life assurance.
- Financial wellbeing support and access to a salary advance scheme.
- Wellbeing support through Elior Spark, including virtual GP appointments, mental health support, counselling, physiotherapy and fitness resources.
- A supportive and inclusive working environment.
Important Information: Recruitment is subject to satisfactory references and an Enhanced DBS check where applicable.
Job Reference: 8186
To Apply: To apply, click here
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