JOB NEWS: IKEA is hiring a Warehouse Team Manager in Newcastle (Gateshead) on a full-time, permanent basis.
EMPLOYER
IKEA
LOCATION
Newcastle (Gateshead), United Kingdom
• Work may involve both the IKEA Gateshead store and the external warehouse at Follingsby Park.
SALARY
From £33,000 per year, based on competence and experience
JOB TYPE
Permanent, full-time
HOURS
• 39 hours per week, 5 days per week.
• Night shift: 9:30pm–10:00am.
• Includes two alternate weekends per month.
• Flexibility can be discussed to meet individual and business needs.
• £2.25 per hour night-shift allowance for hours worked between 10:00pm and 6:00am.
ABOUT THE ROLE
• Lead IKEA’s night-shift fulfilment operations.
• Ensure efficient daily fulfilment and maximise stock availability for customers.
• Plan and organise operational activities, staffing levels, workloads and resources.
• Manage daily volumes and seasonal demands.
• Use performance data, forecasts and KPIs to support decisions and improve performance.
• Coach, develop and inspire the team.
• Work with colleagues and stakeholders to achieve business goals.
• Maintain a clean, organised and safe working environment.
• Follow IKEA health, safety and security regulations and the Code of Conduct.
• Continuously improve ways of working to increase efficiency, maintain quality and control costs.
• Lead by example in a fast-paced operational environment.
REQUIREMENTS
• Must be aged 18 or over.
• Able to commute to both IKEA Gateshead and the external warehouse at Follingsby Park.
• Willing to undertake First Aid training and provide First Aid support when required.
• Experience leading teams in a busy warehouse or fulfilment environment.
• Strong operational planning and organisational skills.
• Experience managing workload priorities, staffing levels and operational resources.
• Ability to balance strategic, tactical and day-to-day operational responsibilities.
• Results-driven approach with a focus on customers, budgets, goals and KPIs.
• Confidence using performance data, forecasts and KPIs to support decisions.
• Ability to make quick decisions and remain calm under pressure.
• Strong communication and collaboration skills.
• Ability to coach, develop and inspire others.
• Adaptable, flexible and willing to learn.
• Continuous improvement mindset.
• Strong problem-solving skills and computer literacy.
TEAM LEADERSHIP
• Create a collaborative working environment supporting equality, diversity, inclusion and wellbeing.
• Clearly communicate priorities and respond effectively to changing circumstances.
• Develop team capability and encourage better ways of working.
WORKING CONDITIONS
• Fast-paced warehouse and fulfilment environment.
• Night-shift working.
• Role requires travel between the Gateshead store and Follingsby Park warehouse.
APPLICATION INFORMATION
• Applicants should submit an updated CV and cover letter.
• Shortlisted candidates will be invited to a face-to-face interview.
• Reasonable adjustments can be requested during the interview process.
• Successful candidates must complete mandatory background checks, including a medical questionnaire.
• Applications must be made online; applications by email are not accepted.
• Recruitment contact: gemma.hewitt@ingka.ikea.com.
To apply, click here
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