Employer
Lidl
Store Location
Roker Avenue, Sunderland, SR6 0BN
Pay
£13.00 – £13.95 per hour
- £2.00 per hour on Bank Holidays
- £3.50 per hour for night shifts
Contract & Hours
- Permanent
- Part-time
- 25 hours per week
- Shift-based working
Reference Number
648244
Role Overview
Lidl is recruiting a Customer Assistant to join the team at its Roker Avenue store in Sunderland. This is a fast-paced, hands-on retail role where no two shifts are the same. You’ll play a key role in keeping the store running smoothly while delivering great service to customers.
This position is ideal for someone who enjoys variety, teamwork, and staying active at work.
Key Responsibilities
- Provide friendly, helpful customer service and answer queries
- Work deliveries efficiently as they arrive in store
- Keep shelves stocked, clean, tidy, and well organised
- Bake and replenish fresh bakery items
- Maintain Lidl’s middle aisle (Non-Food) displays
- Support store operations by pitching in where needed
What Lidl Is Looking For
- Experience working in a fast-paced environment
- Strong customer service skills
- Flexibility to start early or finish late
- Positive attitude to changing priorities
- Hard-working, reliable, and motivated
- Friendly manner with a team-focused approach
What You’ll Receive
- 30–35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service awards
- Ongoing training and progression opportunities
- Supportive, inclusive working environment
Progression Opportunities
With training and development, you could progress into specialist roles such as:
- Freshness Specialist
- Bakery Specialist
- Non-Food Specialist
Inclusion & Checks
Lidl is committed to diversity, equity, and inclusion and welcomes applications from all backgrounds. Employment is subject to satisfactory references and, where required, a DBS check.
To apply please see the official job vacancy page here.

