Job Overview
- Job Title: Team Member (Sales Team Member)
- Employer: NEXT
- Location: South Shields
- Job ID: N117468
- Department: Retail
- Contract Type: Permanent
- Working Pattern: Part-time
- Salary: £8.28–£12.71 per hour
- Posting Date: 21 May 2026
- Application Deadline: 2 June 2026
Working Hours
- Total Hours: 24.5 hours per week
- Sunday: 12:00pm – 5:00pm
- Monday: 11:00am – 5:00pm
- Tuesday: 9:00am – 12:45pm
- Wednesday: 1:00pm – 5:30pm
- Friday: 12:00pm – 6:30pm
Role Summary
- Work as part of a fast-paced retail team.
- Deliver excellent customer service at all times.
- Support stock operations and product availability.
- Assist customers in finding products and making purchases.
- Work across multiple areas of the store.
- Receive ongoing training and development opportunities.
- Flexible working options are available.
Key Responsibilities
Customer Service
- Provide fast, friendly and professional customer service.
- Help customers find suitable products.
- Create a positive shopping experience.
- Share product knowledge and recommendations.
Store Operations
- Work on the sales floor assisting customers.
- Process deliveries and stock efficiently.
- Support stockroom operations.
- Help maintain store presentation standards.
- Ensure products are available and displayed correctly.
Personal Development
- Take responsibility for learning and development.
- Complete training and development opportunities.
- Contribute positively to team performance.
Candidate Requirements
- Excellent communication skills.
- Friendly and approachable personality.
- Ability to remain calm during busy periods.
- Flexible and supportive attitude.
- Willingness to work in a varied retail environment.
- Strong customer focus.
- Positive work ethic and team-player mentality.
- Ability to provide evidence of right to work in the UK.
Recruitment Process
Stage 1 – Application
- Submit online application.
Stage 2 – Assessments
- Working with Numbers Assessment.
- Retail Scenarios Assessment.
Stage 3 – Review
- Applications reviewed by the in-store recruitment team.
Stage 4 – Interview
- Suitable candidates invited to an initial interview.
Important Note
- Applicants must not have failed the same online assessment within the previous six months.
Employee Benefits
Staff Discounts
- 25% discount on most NEXT products.
- Discounts on MADE, Lipsy, Gap and Victoria’s Secret products purchased through NEXT.
- 10% discount on most partner brands.
- Up to 15% discount on branded beauty products.
- 60% discount on optional work wardrobe purchases.
Financial Benefits
- Sharesave scheme.
- Financial wellbeing support tools.
- Access to exclusive retailer offers and discounts.
Health and Wellbeing
- Digital GP access.
- Free wellbeing services.
- Life assurance.
- Discounted health plans for employees and families.
Additional Benefits
- Early VIP access to sales.
- Staff shop discounts.
- Apprenticeship opportunities.
- Direct to Work collection service.
- Employee support networks.
- Wellhub discounted gym memberships and fitness services.
About NEXT
- FTSE 100 retail company.
- Employs over 44,000 people across the group.
- UK’s second-largest fashion retailer.
- Market leader in childrenswear.
- Operates more than 450 stores.
- Online retail operations serve customers in over 80 countries.
Suitable For
- Candidates looking for permanent part-time retail work.
- Individuals with strong customer service skills.
- Students or those seeking flexible retail hours.
- Applicants interested in developing a retail career.
- Team players who enjoy fast-paced customer-facing environments.
Key Facts at a Glance
- Role: Team Member (Sales Team Member)
- Employer: NEXT
- Location: South Shields
- Contract: Permanent
- Hours: 24.5 per week
- Pay: £8.28–£12.71 per hour
- Sector: Retail
- Application Deadline: 2 June 2026
- Benefits: Staff discounts, wellbeing support, Sharesave scheme, apprenticeships and career development opportunities.
To apply, click here.