The full-time permanent role is 35 hours per week and pays £22,988–£23,678 per year. The position involves making outbound calls to supporters, clients, retail customers and the general public, promoting products and services, supporting fundraising activity, and contributing to financial and operational campaign targets. The role is Monday–Friday with hours between 9am and 8pm.
Applicants should be confident, positive and enthusiastic, with strong communication skills, the ability to build rapport, and a passion for delivering excellent customer experiences. Experience in an outbound customer service environment is desirable.
Benefits include 25 days holiday plus the option to buy or sell 5 days, a paid Volunteering Day, a Celebration Day, a Wellbeing Day, pension schemes up to 10% employer contribution, life assurance (4x salary), EAP and wellbeing support, retail discounts, development opportunities, sports and social groups and free on-site parking.
To apply please see the official job vacancy page here.