Stagecoach is hiring a Rail Replacement Coordinator on a Part-time basis to coordinate bus services when trains are off, based in their Newcastle depot
Pay & Contract
• £13 per hour plus travel expenses
• Part-time with flexible hours
• Minimum 20 hours per year guaranteed
• Travel required across the UK (expenses covered)
• Closing date: 13 January 2026
• Interviews held approximately one week after closing date
• Strict zero-tolerance drugs and alcohol policy applies
The Role
• Coordinate rail replacement bus services during disruption and planned engineering works
• Support special events operations when required
• Keep customers informed throughout their journey, especially during disruption
• Manage on-site situations to ensure services run safely and on time
• Make announcements and provide clear travel information
• Carry out safety-related duties and customer assistance
• Work closely with bus and rail teams to maintain smooth operations
About You
• Customer-focused with the ability to stay calm under pressure
• Confident communicating with a wide range of people
• Strong attention to detail
• Good decision-making skills
• Systematic and organised approach to work
• Flexible with working hours, including early mornings, late nights and weekends
• Available to work at short notice
• Willing and able to travel nationwide
• Understanding of bus and train timetables is beneficial but not essential
Training & Support
• Full training provided for all aspects of the role
• Ongoing support to ensure safe and effective service delivery
About Stagecoach
• UK’s largest bus operator, serving over 100 towns and cities
• Inclusive employer welcoming applications from all backgrounds
• Committed to connecting communities and delivering safe, reliable transport
To apply please see the official job vacancy page here.