JOB NEWS: Sunderland Greyhound Stadium is hiring a Casual Hospitality Assistant in Sunderland on a casual basis.

EMPLOYER
Sunderland Greyhound Stadium

LOCATION
Sunderland

SALARY
£12 an hour

JOB TYPE
Casual

ABOUT THE ROLE
• Serve customers efficiently, professionally and courteously
• Provide a high standard of customer service
• Advise guests on products available at the venue
• Create a welcoming atmosphere
• Work independently or as part of a team
• Maintain stock levels and assist with stocktaking
• Prepare restaurants and private boxes for meals, tea, coffee and refreshments
• Serve food and beverages and wine as directed
• Keep work and public areas clean and tidy
• Follow Health & Safety and COSHH guidelines
• Process orders and payments correctly
• Operate and close tills according to company procedures
• Maintain accurate temperature records and other required paperwork
• Follow licensing policies and procedures
• Handle cash, stock and equipment securely
• Act as an information point for customers
• Record and dispose of waste in line with venue procedures and recycling initiatives

REQUIREMENTS
• Smart, polite, professional and well presented
• Excellent verbal communication and customer care skills
• Flexible and adaptable
• Passion for quality service and high standards
• Strong interpersonal skills
• Friendly, confident and outgoing
• Good numerical and literacy skills
• Ability to handle difficult or conflict situations
• Honesty and integrity
• Ability to maintain a positive attitude in all weather
• Hospitality experience preferred but not essential

WORKING ARRANGEMENT
• Casual work around other commitments
• Shifts offered in advance for race days and hospitality functions
• Opportunities vary according to busy seasons and the annual racing calendar
• Positions allocated on the day as part of the briefing

BENEFITS
• Competitive rates of pay
• Flexible working based around your availability
• Training and work experience across different business areas
• Up to 10 entrance vouchers for ARC courses after 6 months, subject to local terms and conditions

ABOUT THE VENUE
• Sunderland Greyhound Stadia hosts racing five days a week: Monday, Tuesday, Wednesday, Friday and Sunday
• The venue includes private boxes and restaurants for racegoers, celebrations and corporate events
• Part of Arena Racing Company

COMPANY CULTURE
• Commitment to diversity, equity and inclusion
• Equal opportunities employer
• Inclusive working environment where contributions are valued
• Reasonable adjustments available for applicants with disabilities

To apply, click here

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