Job Title: Relief Worker
Employer: The Riverside Group
Location: Willow Brook, Spout Lane, Washington, Tyne & Wear, NE37 2AG
Salary: £15.40 Per Hour
Contract: Relief, Part-Time, As And When Required
About The Role:
The Riverside Group is looking for a compassionate and reliable Relief Worker to provide care and support to customers at Willow Brook in Washington.
The successful candidate will help people maintain their dignity, independence, health and wellbeing while ensuring they receive a high-quality, customer-focused service in a safe and supportive environment.
Key Responsibilities:
- Provide support to customers in supported housing.
- Promote customers’ dignity, independence and wellbeing.
- Communicate effectively with customers and colleagues, adapting to individual communication needs.
- Encourage customers to develop daily living skills, pursue personal interests and access social activities.
- Maintain accurate and up-to-date records.
- Recognise signs of distress and promptly report concerns to the support team.
- Liaise with families, friends, GPs and other health and social care professionals where appropriate.
- Maintain confidentiality and protect customers’ personal information.
- Carry out general cleaning and security duties when required.
- Complete relevant training and development.
Requirements:
- Experience of working with people from different backgrounds.
- Compassion, patience, reliability and empathy.
- Strong written and verbal communication skills.
- A customer-focused approach and positive attitude.
- Flexibility to cover shifts, sometimes at short notice.
- Ability to work effectively as part of a team.
- Basic literacy and numeracy skills.
- Knowledge of safeguarding procedures for adults at risk.
- Basic IT skills, including Microsoft Word and Excel, and willingness to learn Riverside’s systems.
Desirable:
- Experience in a care and support environment.
- Understanding of housing and social care regulations and legislation.
- A relevant qualification, such as an NVQ or Diploma in Health and Social Care.
Benefits Include:
- Competitive pay.
- Generous pension.
- Learning and personal development opportunities.
- Access to relevant technology and training.
- A range of employee benefits.
Important Application Information:
Applicants should attach a current CV and covering letter. Riverside states that it is surrendering its sponsorship licence and cannot provide further visa sponsorship for existing colleagues or new candidates.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for applicants who declare a disability and meet the minimum requirements for the role.
To Apply: To apply, click here
For updates on the latest roles please follow our sister page the Farnton Times on Facebook: https://www.facebook.com/FarntonTimes/