Job Overview
Team Leader
Employer: Vaultex UK Ltd
Location: Springwell House, District 2, Parsons Estate, Washington, Tyne and Wear, NE37 1EX
Job Type: Permanent, Full-time
Working Hours: Thursday and Friday, 04:00–16:00; Saturday, 05:00–17:00 — 35 hours per week
Salary & Benefits
Salary: £26,652 per year plus £1,014 shift allowance (£27,666 total)
Benefits include:
- Company pension with 4% employee and 10% employer contributions
- 21 days’ annual leave, with option to purchase additional holidays
- Group life assurance at 4 times salary
- Group income protection
- Retail discounts
- Cycle to Work Scheme
- Childcare vouchers
- Gym membership
- Cashback on purchases
- Eye tests
- Employee Assistance Programme
- Learning and development opportunities
- Career progression opportunities
- Performance-based annual bonus, subject to grade
- One paid volunteering day per year
- Mentorship programmes
- Access to Peppy digital health platform
- Aviva Digicare+ health and wellbeing support
- Zurich Virtual GP service
- Free independent mortgage advice
Key Responsibilities
- Lead the shift and team to meet or exceed production and processing targets
- Support the Supervisor with all aspects of site operations
- Ensure company procedures and controls are followed at all times
- Ensure agreed customer service levels are achieved
- Promote a professional image to internal and external customers
- Carry out informal performance management to maintain compliance standards
- Motivate the team and drive optimum performance
- Provide feedback to team members
- Deliver team briefings and encourage feedback
- Maintain effective communication and cooperation within the team
- Ensure health and safety standards are maintained
- Carry out duties involving periods of standing or sitting and manual handling where required
Requirements
- Good leadership skills
- Strong verbal and written communication skills
- Good time-management and organisational skills
- Ability to prioritise tasks
- Self-motivated and positive approach
- Ability to meet individual and team targets and deadlines
- Strong attention to detail
- Health and safety awareness
- Good computer literacy and numeracy
- Excellent timekeeping and attendance
- Ability to follow company standards and values
- Operational experience as a Team Leader or Cash Processor within a note/coin site or similar production-oriented environment
About The Role
Vaultex UK Ltd is recruiting a permanent, full-time Team Leader at its Springwell House site in Washington.
The role involves supporting the Supervisor and taking responsibility for key aspects of site operations, including production and processing targets and leading the team to achieve operational objectives.
The successful candidate will lead the shift to meet or exceed processing targets, ensure procedures and controls are followed, and maintain agreed customer service standards. The role also involves motivating employees, providing feedback, delivering team briefings and supporting high levels of compliance.
Working hours are 35 hours per week, with shifts on Thursday and Friday from 04:00 to 16:00 and Saturday from 05:00 to 17:00.
Applicants should have previous operational experience as a Team Leader or Cash Processor within a note/coin site or similar production-focused environment. Strong leadership, communication, organisation, numeracy and computer skills are required, alongside good timekeeping and attention to detail.
Vaultex offers a range of benefits including a company pension, annual leave, life assurance, income protection, retail discounts, employee assistance, training and career development, performance-based bonuses and wellbeing services.
Due to the secure nature of the business, successful applicants must provide a five-year traceable work history and complete criminal record and credit background checks.
Source
Indeed / Vaultex UK Ltd
To apply, click here
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