UK food delivery application Just Eat is to lay off a portion of its Rainton based customer service workforce and relocate jobs to the Philippines, sources at the company have told SGM.
The European food delivery giant, which is based at Rainton House, had promised to create 1500 new jobs in the North East back in 2021, but now appears to have changed course.
Staff in the company have anonymously confided in SGM that employees were officially informed yesterday at 3pm and that different teams have effectively been given notice of redundancy in a phased timescale.
“Following an extensive business review, we have made the difficult decision to reduce the size of our global workforce. While decisions like these are tough, it is a necessary step we’ve needed to take to ensure we have the right organisational structure in place to fuel sustainable growth and enhance operational efficiencies.
On publishing this story Just Eat issued the following press statement to SGM directly: “Altogether, this will impact approximately 300 employees across multiple teams and markets globally, accounting for around 2% of the Just Eat Takeaway.com workforce. We will provide full support to the impacted team members and we are incredibly grateful for the contributions they have made to the business.”
The spokesperson noted they were not able to offer comment on approximately how many Sunderland jobs would go specifically.

