Job Overview
Assistant Manager
Employer: BoyleSports
Location: 55 Linthorpe Road, Middlesbrough TS1 5BS
Job Type: Part-time
Key Responsibilities
- Support the Shop Manager with the day-to-day running of the shop and shop team
- Manage the shop and team in the absence of the Shop Manager
- Open and close the shop
- Manage cash procedures
- Oversee the company Time and Attendance system
- Maintain high shop presentation standards
- Encourage colleagues to share ideas and improvements
- Help identify opportunities to improve shop performance
- Provide outstanding customer service
- Educate and guide the team to deliver excellent customer service
- Accept and process customer bets through betting terminals and the EPOS system
- Act as a Brand Ambassador and introduce customers to digital services
- Ensure compliance with operational, cash management and security procedures
- Adhere to Social Responsibility duties
Requirements
- Ability to confidently lead and inspire a team
- Ability to build excellent working relationships
- Operate with trust and integrity
- Excellent communication skills
- Adaptable with the ability to lead from the front
- Problem-solving and creative thinking skills
- Energy and drive to develop yourself and others
- Customer service focused
- Enthusiastic and people-oriented
- Interest in the sporting industry and sporting events
- Ambitious and driven to progress within the company
- 1 year of Assistant Manager or Supervisor retail experience (desirable)
- Industry experience is welcomed but not essential
About The Role
BoyleSports is recruiting a part-time Assistant Manager for its Middlesbrough shop. The role involves supporting the Shop Manager with daily operations, leading the team when required, maintaining high operational standards, and delivering excellent customer service.
Source
BoyleSports
To apply, click here
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