Job Title: Retail Sales Assistant
Employer: Eurochange
Location: Eldon Square, Newcastle Upon Tyne, NE1 7JB
Salary: £12.81 Per Hour
Job Type: Permanent, Part-Time
Working Hours: 22 Hours Per Week
Shift Pattern: Monday To Sunday, Including Weekends And Bank Holidays
About The Role
Eurochange is recruiting a Retail Sales Assistant to join its team at Eldon Square in Newcastle Upon Tyne.
The successful candidate will help customers with foreign currency exchange, provide advice on travel money and recommend suitable products and services. The role involves delivering friendly, professional customer service while ensuring transactions are processed accurately and in line with financial regulations.
Full training and support will be provided to help the successful candidate develop their skills and deliver excellent customer experiences.
Key Responsibilities
- Provide friendly and professional customer service.
- Build relationships with customers and understand their travel money needs.
- Recommend suitable products and services.
- Explain exchange rates and currency options to customers.
- Process transactions accurately and follow financial regulations.
- Maintain a secure, clean and welcoming bureau.
- Promote additional products and services where appropriate.
- Help keep the bureau running smoothly when the manager is absent.
- Support new colleagues during onboarding.
- Work at nearby branches when required.
Skills And Experience
- At least one year of experience in retail sales, cash handling and customer service.
- Friendly, confident and positive attitude.
- Strong communication and interpersonal skills.
- Accuracy and attention to detail when handling transactions.
- Ability to build trust and rapport with customers.
- Sales skills and a focus on customer satisfaction.
- Flexibility to work independently and travel to nearby locations when required.
Benefits
- 28 days’ holiday, including bank holidays.
- Colleague rates on travel money.
- Retail incentive and bonus schemes.
- High street discounts.
- Free 24/7 virtual GP service for employees and their families.
- Cycle To Work scheme.
- Employee Assistance Programme.
- Wellbeing and financial support through Retail Trust.
- Wagestream flexible pay access.
- Recognition awards.
- Additional holiday entitlement after one year.
- Life assurance.
To Apply: To apply, click here
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