JOB NEWS: Bupa in Durham City is hiring an Administrator and Receptionist on a Full-Time basis

JOB: Administrator / Receptionist
Employer: Bupa
Location: Mandale Business Park, Aire House (First Floor RHS), Durham, DH1 1TH
Contract: Permanent, Full-time
Hours: 40 hours per week | Monday–Friday, 8:00am–4:30pm
Salary: £26,800 per year
Closing Date: Wednesday 7 January 2026

Role Overview:
Bupa is recruiting an Administrator / Receptionist to join the Durham Clinic team. This role is central to ensuring a welcoming, efficient reception service while supporting administrative processes and delivering excellent customer and patient care.

Key Responsibilities:
Greet and welcome patients and visitors
Answer, screen and manage incoming phone calls and emails
Maintain a professional, well-presented reception and waiting area
Ensure patient paperwork and appointment details are accurate and up to date
Book, amend and reschedule appointments as required
Manage incoming and outgoing post
Work collaboratively as part of the clinic team
Ensure compliance with Bupa’s Quality Management System

What We’re Looking For:
Excellent written and verbal communication skills
Strong customer service focus with a friendly, professional approach
Well organised, reliable and proactive
Good IT and computer skills
Knowledge of medical terminology desirable

Benefits:
25 days holiday plus bank holidays (with buy/sell options)
Bupa private health insurance
Company pension scheme
Wagestream – early access to earned pay
Interest-free annual travel loan
Long service rewards including extra leave and bonuses
My Bupa Extras – retail discounts and wellbeing resources
Family-friendly and flexible working benefits

Why Join Bupa:
Bupa is committed to helping people live longer, healthier, happier lives. As a Disability Confident Employer, Bupa values diversity and inclusion and offers supportive career development within a purpose-driven organisation.

To apply please send them your cv through indeed.com here.