JOB NEWS: Lidl on the Durham Road is hiring a Customer Assistant on a Part-time basis (second Lidl role posted today)

Employer
Lidl

Store Location
Durham Road, Sunderland, SR3 4DF

Pay
£13.00 – £13.95 per hour

  • £2.00 per hour on Bank Holidays
  • £3.50 per hour for night shifts

Contract & Hours

  • Permanent
  • Part-time
  • 20 hours per week
  • Shift-based working

Reference Number
647625

Role Overview
Lidl is recruiting a Customer Assistant for its Durham Road store in Sunderland. This is a varied, fast-paced retail role where teamwork, energy, and great customer service are key. No two shifts are the same, with duties ranging from tills and deliveries to bakery and shop-floor support.

Key Responsibilities

  • Provide friendly, knowledgeable customer service
  • Work deliveries efficiently as they arrive in store
  • Keep shelves clean, tidy, and fully stocked
  • Bake and replenish fresh bakery items
  • Maintain the middle aisle (Non-Food) displays
  • Support colleagues to keep the store running smoothly

What Lidl Is Looking For

  • Experience in a fast-paced environment
  • Strong customer service skills
  • Flexibility to start early or finish late
  • Positive attitude to changing priorities
  • Hard-working, reliable, and team-focused
  • Friendly manner with a can-do approach

What You’ll Receive

  • 30–35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service awards
  • Ongoing training and clear progression opportunities

Progression Opportunities
With training and support, you could progress into specialist roles such as:

  • Bakery Specialist
  • Freshness Specialist
  • Non-Food Specialist

Inclusion & Checks
Lidl values diversity, equity, and inclusion and welcomes applications from all backgrounds. Employment is subject to satisfactory references and, where required, a DBS check.

To apply please see the official job vacancy page here.

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