JOB NEWS: Cafe Nero in Newcastle Pilgrim Street is hiring a Shift Leader on a Full-time basis

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JOB: Shift Leader
Employer: Caffè Nero
Location: Tyne & Wear (Newcastle – Pilgrim Street)
Salary: Up to £12.91 per hour
Apply: https://www.caffenero.com/uk/careers

Key Details

  • Permanent
  • Full-time (35 hours per week)
  • Closing date: 10 May 2026

Role

  • Support day-to-day running of the café
  • Lead and motivate the team during shifts
  • Deliver high standards of customer service
  • Ensure quality of coffee and food products
  • Maintain store standards and operations

Requirements

  • Previous supervisor/team leader experience desirable (not essential)
  • Strong customer service skills
  • Positive attitude and team-focused
  • Enjoy working in a fast-paced environment

Benefits

  • Full training provided
  • Career development opportunities
  • Free drinks on shift and up to 75% off food
  • 50% off drinks and 40% off products off-shift
  • Refer-a-friend bonus (up to £750)
  • Extra 15p per hour through performance incentives
  • Access to discounts and rewards platform

To apply, click here.

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