JOB NEWS: Digital Mailroom Operatives, SR4

Paragon Sunderland, based in Pallion, are hiring digital mailroom operatives.

This role will report into the Team Manager and will be working within a fast -paced Digital Mailroom operation. Opening and sorting incoming physical mail or processing digital mail to a high service level and achieve agreed SLA.

The company require candidates to have the ability to start at 05:00am until 14:00pm, core business hours. Flexibility is essential for this role – working 40 hours per week – which may include Saturdays. Banked hours are in operation for this role.

Scope of Work:

• Handling and processing incoming mail including personal and sensitive documents, financial
  information etc
• Following correct processes to meet required client criteria
• Works quickly and with pace, highlighting anything that appears a risk or incorrect
• Meets required service level agreements
• Manages own time effectively, handling multiple requirements/changes
• Achieving set KPIs
• Develops the required knowledge of the assignment
• Flexible and capable to learn and adapt to changes in the environment
  Specific Requirements:
• Ability to learn quickly and adapt to change in delivery requirements
• Remains calm under pressure
• Experience within a fast-paced environment
• Beneficial but not essential -using Different digital applications such as Kofax, Microsoft
  Office etc
• Good communicator
• Team worker
• Experience working to strict targets and deadlines

Applicants should apply to SunderlandHR@paragon-cc.co.uk