JOB NEWS: Durham High School is hiring a Receptionist to work on a Part-time basis

• Part-time Receptionist
• Employer: Durham High School
• Location: Durham, DH1 3EB
• Contract: Part-time (Term time only)
• Salary: £11,870.73 per annum (DHS Support Staff Scale Point 22 – FTE £24,824.85)
• Start Date: 16 March 2026

• Working Hours:
• Monday: 08:00 – 18:00
• Tuesday – Thursday: 15:00 – 18:00
• Friday: 14:00 – 18:00
• Includes 3 INSET days and 4 summer holiday days

• Role Overview:
• Acting as the first point of contact for parents, pupils, staff, and visitors
• Supporting clear and effective communication between home and school
• Maintaining a welcoming, professional, and efficient reception environment
• Providing administrative and clerical support to the wider school office

• Key Responsibilities:
• Welcoming visitors and managing the school reception area
• Handling telephone calls and email enquiries professionally
• Supporting communication with parents and carers
• Managing day-to-day reception administration
• Providing general clerical and office support
• Ensuring confidentiality and data protection standards are maintained

• Essential Qualifications & Experience:
• GCSEs (or equivalent) in English and Mathematics
• Previous experience in a reception, customer service, or administrative role
• Experience in a school or educational setting desirable but not essential

• Skills & Abilities:
• Excellent verbal and written communication skills
• Professional and confident telephone manner
• Strong interpersonal skills and ability to build positive relationships
• Well organised with the ability to prioritise tasks at a busy front desk
• Accurate and detail-focused administrative skills
• Competent IT skills, including email and word processing
• Ability to remain calm, courteous, and professional under pressure

• Personal Qualities:
• Friendly, welcoming, and approachable
• Reliable, punctual, and flexible
• Discreet and trustworthy with strong confidentiality awareness
• Proactive with a willingness to use initiative
• Committed to safeguarding and promoting the welfare of children and young people

• Benefits:
• Royal London defined contribution pension scheme
• Staff laptop
• Lunch provided daily during term time
• Up to 50% staff fee remission for staff children (Reception to Sixth Form)
• Employee assistance programme (Education Support)
• Blue Light reward card
• Access to in-school counsellor
• Free on-site parking
• Supportive school community and excellent facilities

• Safeguarding:
• Subject to enhanced DBS check
• Online searches carried out as part of safer recruitment procedures

• Closing Date: Monday 9 February 2026 at 9:00am
• Interviews: Thursday 12 February 2026

To apply please do so via indeed.com here.

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