Skip to content
Starbucks Assistant Manager
Employer
Job Location
- Simonside, Whiteleas, South Shields
- NE34 9QE
Job Type
- Full-time (25+ hours per week)
- Part-time opportunities available (8–24 hours per week)
- Flexible shift patterns
- 8-hour shifts
Salary
- £13.80 per hour
- Quarterly Bonus Incentive available
About the Role
- Join Starbucks as an Assistant Manager and support the day-to-day running of the store.
- Lead a high-performing team while delivering exceptional customer experiences.
- Take responsibility for store operations in the Store Manager’s absence.
- Help create a welcoming environment where customers enjoy returning.
- Support colleagues through coaching, mentoring and ongoing development.
- Play an important role in achieving operational and commercial targets.
- Work in a fast-paced retail and hospitality environment.
- Please note there may be exposure to allergens within the workplace.
Key Responsibilities
- Support the Store Manager with the daily operation of the store.
- Act as second-in-command and lead the team when required.
- Delegate tasks and create a positive, supportive working environment.
- Coach, mentor and develop team members to help them succeed.
- Deliver excellent customer service and support customers on the shop floor.
- Prepare Starbucks beverages to company standards.
- Assist with rota planning to meet staffing and budget requirements.
- Encourage the team to maximise promotions and improve customer experience.
- Recognise and celebrate individual and team achievements.
- Manage stock levels and oversee inventory control.
- Complete reporting and identify opportunities to improve efficiency.
- Reduce waste and support commercial performance.
- Maintain high merchandising, presentation and store standards.
- Ensure food safety, hygiene and cleanliness standards are met.
- Follow Health & Safety and cash handling procedures at all times.
- Ensure Starbucks brand standards are consistently maintained.
Skills and Experience Required
- Previous management experience is preferred but not essential.
- Experience leading or supervising a team within hospitality, retail or another customer-focused environment.
- Strong leadership and people management skills.
- Confident, approachable and able to motivate others.
- Excellent communication and organisational skills.
- Ability to manage multiple priorities in a busy environment.
- Proactive attitude with confidence in decision-making.
- Passion for customer service and team development.
- Desire to progress and build a long-term career with Starbucks.
Benefits
- £13.80 per hour.
- Quarterly Bonus Incentive.
- 30% Starbucks discount on food, drinks and merchandise.
- EG Cares Benefits & Rewards Platform offering savings across retail, food, home, electronics and more.
- Free beverage on every shift.
- 24/7 Virtual GP and Wellbeing Service.
- Employee Assistance Programme.
- Recognition rewards.
- Work anniversary awards.
- Career progression opportunities.
- Access to one of the world’s largest online learning libraries.
- Compassionate leave.
- Life Assurance.
- Guaranteed contracted hours.
- Employee discounts.
Why Join EG Group and Starbucks?
- Develop your leadership skills in a globally recognised brand.
- Work within a supportive and rewarding team environment.
- Receive ongoing training and development opportunities.
- Progress your career with a company that values internal promotion.
- Help create memorable experiences for customers every day.
How to Apply
