JOB NEWS: FlooringSuperstore.com is hiring a Store Manager in Bishop Auckland on a Full-time basis.
Flooring Superstore, Bishop Auckland. 18.1.2025. Photograph: Stuart Boulton/Flooring Superstore.
Job Overview
Store Manager
Employer: FlooringSuperstore.com
Location: Bishop Auckland DL14 9TT
Job Type: Permanent, Full-time
Working Hours: Average 37 hours per week over a 3-week rolling rota, including weekends
Salary & Benefits
Salary: £29,000 basic salary + uncapped commission, with top earners averaging £50,000 per year
Benefits include:
- Uncapped individual sales performance bonus
- £5% company pension contribution
- 6.4 weeks enhanced holidays
- Maternity and paternity package
- Company loyalty scheme
- Discounts with major retailers
- 25% discount on products for friends and family
- Annual company awards
- Health and wellbeing support
- Free parking
- Uniform provided
- Career progression opportunities
- Employee discounts
- Training provided
Key Responsibilities
- Lead and motivate a small sales team
- Coach and develop team members to reach their full potential
- Lead by example in customer service and sales
- Serve retail and trade customers in the showroom
- Recommend products and services according to customer needs
- Follow up with customers who have ordered samples online
- Contact local trade customers by telephone and email
- Drive sales and exceed targets
- Maintain the appearance and presentation of the showroom
- Support the click-and-collect service
- Assist customers throughout their purchasing journey
- Carry out some manual handling
- Work independently when required
Requirements
- Management experience in a target-driven, consultative sales environment
- Strong leadership and motivational skills
- Customer-focused approach
- Enjoyment of sales and working towards targets
- Ability to lead by example
- Comfortable using technology, systems and digital tools
- Adaptable and positive towards change
- Comfortable working weekends and shift patterns
- Comfortable with lone working
- Comfortable with physical and manual handling
- Previous flooring experience is not required
- Customer service, retail management or sales experience is advantageous
About The Role
FlooringSuperstore.com is recruiting a Store Manager to join its Bishop Auckland store as the company continues to expand its retail network across the UK.
The Store Manager will lead a small sales team, coaching and developing employees while helping the store achieve its sales targets. The successful candidate will also lead by example by working directly with retail and trade customers and providing product and service recommendations based on their individual requirements.
The role has a strong sales focus, with the opportunity to earn uncapped commission on individual sales performance. The company states that top earners average around £50,000 per year.
Responsibilities also include following up with customers who have ordered flooring samples online, contacting local trade customers to promote products and services, and supporting additional sales opportunities through the click-and-collect service.
The Store Manager will also help maintain the showroom to a high standard, with all team members contributing to general housekeeping. Some manual handling will be required as part of the click-and-collect operation.
The position averages 37 hours per week over a three-week rolling rota and includes weekend working. Employees receive at least two days off every week, with three days off during the third week of the rota.
The store operates with a small team of around three or four employees, normally with two people working at a time, although lone working can occur.
Flooring experience is not required because full training will be provided. The company is looking for an approachable and motivational leader who enjoys customer interaction, sales targets and working in a changing environment.
The basic salary is £29,000, with uncapped individual sales commission. FlooringSuperstore.com states that top earners average £50,000 per year.
Additional benefits include a 5% company pension contribution, 6.4 weeks’ enhanced holiday, maternity and paternity benefits, employee discounts, health and wellbeing support, free parking and career progression opportunities. The company states that more than 70% of its managers have been promoted internally.
Source
FlooringSuperstore.com / Indeed
To apply, click here
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