JOB NEWS: Lidl in Roker Avenue is hiring a Customer Assistant to work on a Part-time basis
Job Title
- Customer Assistant
• Employer
- Lidl
• Store Location
- Roker Avenue
- Sunderland, SR6 0BN
• Contract Type
- Permanent
- Part-time
• Contracted Hours
- 25 hours per week
- Shifts include early starts, late finishes, nights, and bank holidays as required
• Salary
- £13.00 to £13.95 per hour
- Additional £2.00 per hour for bank holidays
- Additional £3.50 per hour for night shifts
• Experience Level
- Entry level
• Role Overview
- The role supports the smooth day-to-day running of the store
- No two shifts are the same, with a variety of operational and customer-facing tasks
- The post holder contributes to a clean, organised, and customer-focused store environment
• Key Responsibilities
- Assisting customers with questions, queries, and requests
- Delivering excellent customer service at all times
- Working deliveries efficiently as they arrive in store
- Restocking shelves and maintaining store presentation
- Operating tills as required
- Baking fresh goods and keeping the bakery well stocked
- Merchandising and maintaining middle aisle non-food products
- Supporting colleagues to ensure the store operates effectively
• Candidate Requirements
- Experience working in a fast-paced environment
- Strong customer service skills
- Flexibility to work a range of shifts, including early starts and late finishes
- Positive attitude towards changing priorities
- Strong work ethic and enthusiasm
- Friendly manner with a positive, approachable attitude
• Career Development
- Access to training and development opportunities
- Clear progression routes within the business
- Opportunities to specialise in areas such as Freshness, Non-Food, or Bakery
• Employee Benefits
- 30–35 days’ holiday per year, pro rata
- 10% in-store staff discount
- Company pension scheme
- Enhanced family leave
- Long service awards
- Additional benefits and wellbeing support
• Equality and Inclusion
- The employer values diversity, equity, and inclusion
- Applications are welcomed from all backgrounds
- The organisation promotes a fair, respectful, and inclusive working environment
• Pre-Employment Checks
- Employment is subject to satisfactory references
- A Disclosure and Barring Service (DBS) check may be required
To apply please see the official job vacancy page here.
