JOB NEWS: McDonald’s is hiring a Customer Care Assistant in Durham on a Full-time basis.
Job Title: Customer Care Assistant
• Employer: McDonald’s
• Location: Durham Motorway Services Area, A1(M) Junction 61/A177, Bowburn, Durham (DH6 5NP)
• Salary: £10.89–£12.75 per hour
• Hours: Full-time (Guaranteed Minimum Hours)
• Contract Type: Permanent
Section Header: About The Role
• McDonald’s is recruiting a Customer Care Assistant for its Durham Motorway Services restaurant.
• The role focuses on creating a welcoming and enjoyable experience for customers while maintaining high standards throughout customer areas.
• Successful candidates will act as the face of the restaurant, helping customers and ensuring a positive atmosphere at all times.
Section Header: Key Responsibilities
• Welcome and assist customers throughout their visit.
• Help create a warm and friendly environment within the restaurant.
• Organise customer activities and special events.
• Support customers with individual requirements and requests.
• Maintain cleanliness and presentation standards in customer areas.
• Monitor customer satisfaction and provide feedback to management.
• Deliver excellent customer service at all times.
Section Header: What McDonald’s Is Looking For
• Friendly, welcoming and approachable personality.
• Excellent communication and listening skills.
• Ability to work effectively as part of a team.
• Positive attitude and strong customer focus.
• High energy levels and ability to work in a fast-paced environment.
• Commitment to delivering exceptional customer experiences.
Section Header: Benefits
• Flexible working opportunities.
• Holiday pay.
• Service Awards.
• Employee Assistance Programme.
• Employee meal allowance and food discounts.
• Discounts at Roadchef sites.
• Discounts with major high street and online retailers.
• Emotional wellbeing support services.
• Discounted gym memberships.
• Transferable skills and career development opportunities.
Section Header: About The Employer
• McDonald’s is one of the world’s leading restaurant brands.
• The company is committed to providing an inclusive and supportive workplace.
• Employees benefit from structured training, development opportunities and career progression pathways.
Source: McDonald’s Careers
To apply, click here
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