JOB NEWS: McDonald’s is hiring a Customer Care Assistant on North Moor Road on a Full-time basis.

Job Title: Customer Care Assistant

• Employer: McDonald’s

• Location: North Moor Road, Sunderland (SR3 1TJ)

• Salary: £9.62–£12.76 per hour

• Hours: Full-time

• Contract Type: Permanent

Section Header: About The Role

• McDonald’s is recruiting a Customer Care Assistant for its North Moor Road restaurant in Sunderland.

• The role focuses on delivering excellent customer service and creating a welcoming environment for guests.

• Successful candidates will act as the face of the restaurant, ensuring customer areas are clean, organised and inviting.

• The position involves working in a fast-paced environment while maintaining high standards of customer care.

Section Header: Key Responsibilities

• Welcome and assist customers throughout their visit.

• Support children’s activities and special customer events.

• Help customers with specific requirements and requests.

• Maintain cleanliness in dining areas and customer facilities.

• Build positive relationships with customers.

• Monitor customer satisfaction and provide feedback to management.

• Create a warm and friendly atmosphere within the restaurant.

Section Header: Skills And Qualities Required

• Friendly, welcoming and customer-focused attitude.

• Strong communication and listening skills.

• Ability to work effectively as part of a team.

• High levels of energy and enthusiasm.

• Ability to remain productive in a busy environment.

• Passion for delivering excellent customer service.

Section Header: Benefits

• Flexible working opportunities.

• Holiday pay.

• Employee Assistance Programme.

• Employee discounts at major retailers and online brands.

• Discounted travel offers.

• Discounted gym memberships.

• Meal discounts and free meals during shifts.

• Mental health and wellbeing support.

• Transferable skills and career development opportunities.

Section Header: About The Employer

• McDonald’s is one of the world’s most recognised restaurant brands.

• The company is built around the values of Service, Inclusion, Integrity, Community and Family.

• McDonald’s is committed to providing an inclusive workplace and career development opportunities for its employees.

Source: McDonald’s Careers

To apply, click here

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