Leisure Assistant

Job Details

• Employer: North Tyneside Council
• Job Title: Leisure Assistant
• Location:
  • North Tyneside (Based at Tynemouth Pool, North Shields)
• Job Type:
  • Full-time
• Salary:
  • Grade 5: £26,403–£27,254 per year
  • Plus shift allowance and weekend enhancements
• Hours:
  • 37 hours per week
• Working Pattern:
  • Includes evenings and weekends
  • Set shift pattern
  • Every weekend working required
• Job Category:
  • Youth / Community / Leisure Centres
• Job Reference:
  • REQ000712
• Date Posted:
  • 13 July 2026

About the Role

• Join North Tyneside Council’s high-performing Sport and Leisure Service.
• Based primarily at Tynemouth Pool in North Shields.
• Become part of a service operating five modern indoor leisure centres across the borough.
• Help provide a safe, welcoming, and enjoyable environment for over one million annual visitors.
• Be prepared to work at any leisure site across the borough when required.

About the Leisure Service

• Operates five state-of-the-art indoor leisure facilities.
• Facilities include:
  • Four swimming pools
  • Multi-functional fitness suites
  • Sports halls
  • Exercise studios
  • Outdoor sports pitches
• Welcomes more than one million visitors each year.

Key Responsibilities

• Supervise swimming pool areas to ensure public safety at all times.
• Maintain a clean, safe, and presentable leisure facility.
• Deliver excellent customer service to all visitors.
• Respond professionally and efficiently to customer enquiries.
• Work independently and as part of the wider leisure team.
• Uphold North Tyneside Council’s values in all aspects of the role.
• Provide a friendly, welcoming, and efficient service.
• Support the smooth day-to-day operation of the leisure centre.

Essential Requirements

• Valid RLSS Pool Lifeguard Qualification (or equivalent).
• Excellent customer care skills.
• Ability to work using your own initiative.
• Strong teamwork skills.
• Ability to work independently when required.
• Commitment to maintaining high safety standards.
• Willingness to work evenings, weekends, and at different leisure sites across the borough.

Council Values

Successful applicants should demonstrate North Tyneside Council’s core values:

• We care.
• We listen.
• We are ambitious.
• We are good value for money.

Employee Benefits

• Membership of the Local Government Pension Scheme (for contracts of three months or more).
• Occupational Sick Pay Scheme.
• Generous annual leave entitlement.
• Bank holidays.
• Annual pay increments up to the top of the salary grade.
• Access to Occupational Health services.
• Physiotherapy support.
• Counselling services.
• Employee Assistance Programme with telephone helpline and online wellbeing resources.
• Extensive training and professional development opportunities.
• Access to the Learning Pool online learning platform.
• Supported career progression.
• Discounted membership across North Tyneside leisure facilities, including:
  • Five gyms
  • Four swimming pools
  • One health suite
  • More than 250 fitness classes each week
• Benefits Plus salary sacrifice scheme including:
  • Car leasing
  • Cycle to Work Scheme
  • Additional annual leave purchase
  • Public transport season tickets
  • Professional subscriptions
• Credit Union Savings Scheme.

Working Environment

• Work within a supportive and customer-focused leisure team.
• Contribute to maintaining safe, clean, and welcoming facilities.
• Play an important role in supporting health, fitness, and wellbeing across the community.

Requirements

• Enhanced DBS disclosure is required.
• The post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Contact Information

• For an informal discussion about the role, contact:
  • Mark Keech
  • Team Leader
  • Email: mark.keech@northtyneside.gov.uk

About North Tyneside Council

• Operates a People First Strategy focused on making the Council an exceptional place to work.
• Committed to equality, diversity, inclusion, and employee wellbeing.
• Supports career development and progression.
• Promotes a positive and inclusive working culture.
• Dedicated to safeguarding children, young people, and adults at risk.

Environmental Commitment

• North Tyneside Council declared a climate emergency in 2019.
• Working towards achieving Carbon Net-Zero by 2030.
• Encourages employees and communities to contribute towards environmental sustainability.

Support for Applicants

• Reasonable adjustments are available throughout the recruitment and employment process.
• Applicants are encouraged to request any additional support required without fear of discrimination.

Why Join North Tyneside Council?

• Join a successful and well-respected Sport and Leisure Service.
• Work in modern, high-quality leisure facilities serving the local community.
• Enjoy excellent employee benefits, career progression opportunities, and ongoing professional development.
• Help create safe, enjoyable, and welcoming leisure experiences for residents and visitors across North Tyneside.

To apply, click here