JOB NEWS: Northumbrian Water is hiring an Operations Support Assistant to provide administrative and office support in Washington on a Full-Time basis
JOB TITLE: Operations Support Assistant
Employer: Northumbrian Water Group
Location: Washington, Tyne and Wear
Salary: £25,680 – £32,100 per annum (depending on experience)
Hours: 37 hours per week
Contract: 1 x Permanent and 1 x Fixed Term / Secondment (up to 23 months)
Sector: Administration / Operations Support
DBS: Required
Role Overview:
Northumbrian Water Group is recruiting an Operations Support Assistant to provide essential administrative and office support within the Wastewater Directorate. The role focuses on maintaining accurate records, supporting teams with data and reporting, and delivering high-quality customer service to ensure the smooth and efficient running of operations.
Key Responsibilities:
Maintain accurate data, records, and reports
Provide professional customer service and clear communications
Draft letters and correspondence to a high standard
Support teams with general administrative and office duties
Work collaboratively to support wider departmental operations
Communicate confidently with stakeholders by phone and email
Essential Requirements:
Proven administrative experience in a fast-paced environment
Strong written and verbal communication skills
Experience producing reports and working with data
High level of accuracy and attention to detail
Ability to prioritise workloads and meet deadlines
Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
Full, valid driving licence with flexibility to travel between sites
Benefits Include:
23 days annual leave plus bank holidays, with options to buy or sell leave
Company pension scheme with up to 10% employer contribution
Life assurance and income protection
Access to wellbeing support, including digital GP services
Cycle to work scheme and salary sacrifice car scheme
Discounts, cashback offers, and free access to local attractions
Support for training, development, and professional qualifications
About the Organisation:
Northumbrian Water Group provides essential water and wastewater services across the North East and South East of England. The organisation is committed to diversity, inclusion, employee wellbeing, and delivering excellent service to communities now and for future generations.
To apply, please see the official vacancy page here.
