JOB NEWS: SCS in Sunderland City Centre is hiring a Customer Accounts Assistant on a full-time basis

JOB NEWS: Customer Accounts Assistant – ScS Sunderland

JOB: Customer Accounts Assistant
Employer: ScS
Location: Sunderland, SR1 1HA
Contract: Permanent
Salary: £26,000 per year

Role Overview:
ScS is recruiting a Customer Accounts Assistant to join its Finance Team at the Sunderland support centre. This role offers an excellent opportunity to develop within a fast-paced finance environment, supporting customer accounts across multiple retail stores and working closely with retail and distribution teams.

Key Responsibilities:
Review and manage customer accounts for assigned store regions
Process account adjustments and invoicing accurately
Reconcile end-of-day banking against accounting records
Liaise with retail and distribution colleagues to resolve queries
Submit daily information to finance houses and reconcile remittances
Support customer refund activity reviews
Produce regular reports on account status
Maintain accurate financial records and documentation
Assist the wider finance team with ad-hoc tasks

What We’re Looking For:
Previous experience in finance administration or credit control
Strong Microsoft Excel and MS Office skills
High attention to detail and accuracy
Ability to manage deadlines in a high-volume environment
Excellent written and verbal communication skills
Organised, proactive and flexible approach
Confident working independently and as part of a team

What’s On Offer:
33 days holiday including bank holidays
Employee benefits platform with retail, gym and leisure discounts
Colleague discount
Career progression and long-service awards
Enhanced maternity, paternity and adoption leave
Employee Assistance Programme
24/7 Virtual GP access
Pension scheme, life assurance and death-in-service cover

About ScS:
ScS is one of the UK’s leading sofa specialists, with over 100 stores nationwide and a support centre based in Sunderland. The company is committed to equality, diversity and creating an inclusive workplace where everyone can thrive.

To apply please send them your cv through indeed.com here.

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