Care Home Administrator

Employer

• Springfield Care Sunderland Limited

Location

• Bunker Hill House
• Bunker Hill
• Houghton le Spring, DH4 4TN
• Work Location: In person

Pay

• £13.69 per hour

Job Type

• Part-time

Overview

• Springfield Care Sunderland Limited is seeking a highly organised and professional Care Home Administrator to join its team.
• The successful candidate will play a vital role in supporting the smooth day-to-day administration of the care home.
• The position involves working closely with the Home Manager, care staff, residents, families, and external professionals.
• This is an excellent opportunity for an experienced administrator who enjoys working in a busy, supportive care environment.

Key Responsibilities

• Manage all administrative and office functions within the care home.
• Maintain accurate resident records while ensuring confidentiality at all times.
• Process resident admissions, contracts, and associated documentation.
• Handle enquiries from residents, families, healthcare professionals, and external agencies.
• Support payroll administration, staff records, recruitment administration, and employee onboarding.
• Prepare invoices, process payments, and assist with budgeting and financial record keeping.
• Order office supplies and monitor stock levels.
• Coordinate meetings, appointments, and assist with maintaining staff rotas where required.
• Ensure compliance with regulatory requirements and maintain accurate documentation.
• Produce reports, correspondence, presentations, and other administrative documents as requested.
• Provide a warm, welcoming, and professional reception service for visitors and telephone enquiries.

Essential Skills and Experience

• Previous experience in an administrative role.
• Excellent IT skills, including Microsoft Word, Excel, and Outlook.
• Strong organisational and time management skills.
• Excellent attention to detail.
• Professional communication and customer service skills.
• Ability to prioritise workload and work independently.
• Experience handling confidential and sensitive information appropriately.

Desirable Skills and Experience

• Previous experience working in a care home, healthcare, or social care environment.
• Knowledge of care home management systems.
• Experience with payroll or finance administration.
• Understanding of care sector regulations and compliance requirements.

Training and Development

• Ongoing training and professional development opportunities.
• Supportive environment that encourages continuous learning and career development.

Benefits

• Company pension.
• Paid annual leave.
• Ongoing training and professional development.
• Friendly and supportive working environment.

Why Apply?

• Join a welcoming and supportive care home team.
• Play an important role in ensuring the smooth running of a busy care home.
• Develop your administrative skills within the health and social care sector.
• Work in a rewarding environment where your organisational skills directly support residents, families, and staff.
• Benefit from ongoing training, career development opportunities, and a competitive employee benefits package.

To apply, click here