JOB: Medical Receptionist / Administrator

Employer: NHS Jobs

Location: Sunderland (SR1)

Salary: Salary: See link (Negotiable)

Apply: See link

Overview
Full-time Medical Receptionist/Administrator role within an NHS GP practice in Sunderland. This is a front-facing role combining reception duties with administrative and patient record management.

Hours

  • Full-time
  • Permanent

Role Responsibilities

  • Greet patients and manage front desk enquiries
  • Register new and temporary patients
  • Handle phone calls (appointments, prescriptions, test results)
  • Process repeat prescription requests
  • Maintain and update patient records (EMIS system)
  • Scan and file medical documents accurately
  • Arrange interpreting services where required
  • Ensure waiting areas are clean, safe, and well-stocked
  • Manage confidential information in line with NHS guidelines

Requirements

  • Strong customer service and communication skills
  • Good IT and data entry skills
  • Ability to multitask in a busy GP environment
  • Understanding of confidentiality and patient care standards
  • Previous NHS/GP admin experience desirable

To apply, click here.

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