JOB NEWS: The North East Ambulance Service is hiring a Communications Support Officer to work in Newcastle on a Full-time basis
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JOB: Communications Support Officer
Employer: North East Ambulance Service NHS Foundation Trust
Location: Newcastle upon Tyne (NEAS HQ, Bernicia House) – Home/Remote Working Available
Salary: £27,485 – £30,162 per annum (NHS AfC Band 4)
Contract Type: Permanent – Full Time (37.5 hours per week)
Closing Date: 8 March 2026 (23:59)
Interview Date: 24 March 2026
Apply: https://www.jobs.nhs.uk/
Summary
North East Ambulance Service (NEAS) is seeking a Communications Support Officer to join its busy press office. This role supports media, digital and internal communications across the North East, providing hands-on experience within a fast-paced emergency service environment.
Key Responsibilities
- Log, manage and respond or refer media enquiries
- Develop multimedia content for internal and external channels
- Update content via CMS and social media platforms
- Support communications strategy implementation
- Produce and distribute corporate communications and reports
- Monitor media coverage and engagement analytics
- Maintain stakeholder contact databases and Trust photo library
- Ensure website and online content is accurate and accessible
- Support event coordination and engagement activity
Essential Criteria
- Experience to degree level or equivalent
- Knowledge of communications, PR and marketing techniques
- Experience writing for multiple media formats (press releases, articles, social media)
- Experience using CMS, social platforms and digital analytics tools
- Strong writing, editing and presentation skills
- IT literate including Microsoft Office and media editing tools
- Experience organising meetings, events or PR activities
Desirable
- Membership of CIPR or other professional communications body
- Specialist qualification or CPD in public relations
Additional Information
- DBS required (salary deduction of £49.50 from April 2025 if applicable)
- Serves 2.6 million people across Northumberland, Tyne & Wear, County Durham and Tees
- Disability Confident Leader and ENEI Gold Employer
Job Ref: 340-CSOComms-02-26
Number of Posts: 1
To apply, click here.
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