JOB NEWS: Topps Tiles is hiring a Sales Assistant in Gateshead on a Part-time basis.
JOB NEWS: Topps Tiles is hiring a Sales Assistant in Gateshead on a Part-time basis.
Job Title
• Sales Assistant (Service Specialist)
Employer
• Topps Tiles
Location
• Unit 2
• Tenth Avenue Trade Park West
• Gateshead
• NE11 0HL
Salary
• Aged 21 and over: £12.71 per hour plus personal sales commission
• Aged 20 and under: £10.85 per hour plus personal sales commission
Contract Details
• Permanent position
• Part-time
• 10 hours per week
• Weekend working required
About Topps Tiles
• UK’s number one specialist tile retailer.
• More than 300 stores nationwide.
• Over 1,600 specialist colleagues across the business.
• Renowned for high-quality products and exceptional customer service.
• Focused on creating a supportive team culture with customers at the heart of everything they do.
About The Role
• Work as part of a small and supportive retail team.
• Help customers bring their home improvement projects to life.
• Provide expert product advice and recommendations.
• Build lasting relationships with both trade and retail customers.
• Deliver an outstanding customer experience through a consultative sales approach.
• Earn personal commission on sales achieved.
Key Responsibilities
Customer Service
• Deliver exceptional customer service at all times.
• Build long-term relationships with regular customers.
• Understand customer needs through effective questioning.
• Provide tailored product recommendations.
• Create a welcoming and engaging shopping experience.
Sales And Product Advice
• Use a consultative sales approach to maximise opportunities.
• Inspire customers with colour, style and design ideas.
• Share product knowledge confidently.
• Help customers visualise their projects.
• Drive sales through excellent service and expertise.
• Confidently close sales opportunities.
Store Support
• Assist with maintaining store standards.
• Support stock handling and merchandising activities.
• Help ensure products are displayed effectively.
• Assist customers with product selection and purchases.
Candidate Requirements
• Friendly and outgoing personality.
• Positive and energetic attitude.
• Excellent communication skills.
• Customer-focused approach.
• Willingness to learn and develop sales skills.
• Comfortable lifting and moving heavy boxes.
• Ability to work as part of a team.
• Retail experience not essential as full training is provided.
Training And Development
• Full product training provided.
• Sales skills development programme.
• Ongoing coaching and support.
• Career progression opportunities within the business.
• Opportunity to develop specialist retail and sales expertise.
Employee Benefits
• Competitive hourly pay.
• Personal sales commission.
• Generous staff discount.
• Access to employee benefits platform.
• Discounts from hundreds of retailers.
• Ongoing training and development.
• Career progression opportunities.
Work-Life Benefits
• No evening working.
• Christmas Eve off.
• Boxing Day off.
• Better work-life balance than many retail roles.
Why Join Topps Tiles?
• Work for the UK’s leading tile retailer.
• Join a supportive and ambitious team.
• Earn commission on successful sales.
• Develop valuable sales and customer service skills.
• Excellent opportunities for career progression.
• Friendly workplace culture focused on teamwork and success.
Additional Information
• Due to health and safety requirements and the nature of in-store duties, applications are encouraged from individuals aged 18 and over.
To apply, click here
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