JOB NEWS: Pacifica’s Call Centre in Houghton is hiring an Outbound Sales Advisor to work on a Full-time basis

Employer
• Pacifica Warranty

Location
• Houghton-le-Spring, DH4 5RA
• Office-based role (not remote)

Contract & Hours
• Permanent
• Full-time
• Monday to Friday, 9:00am – 5:00pm

Salary & Commission
• Fixed base salary (FTE approx. £23,985 per annum)
• Monthly commission paid per sale
• Salary pro rata depending on hours and age (21+)

The Role
• Make outbound sales calls to existing and potential new customers
• Manage allocated outbound sales campaigns
• Offer warranty upgrades, renewals and additional cover
• Confirm repair bookings and promote relevant products
• Work to clear KPIs and sales targets

Training
• Full training provided
• Approx. 1 week initial training

What Pacifica Are Looking For
• Minimum 1 year outbound sales experience in a contact centre environment
• Target-driven and motivated by commission
• Confident, positive and outgoing personality
• Reliable, trustworthy and resilient
• Comfortable working in a fast-paced, sales-focused role

About Pacifica Warranty
• Part of Pacifica Group, a national leader in appliance repairs and warranty solutions
• Provides customers with repair services, warranty cover and peace of mind

Additional Information
• Start date ASAP in the New Year
• Sales-driven environment with clear performance measures

To apply please send them your cv through indeed.com here.

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