JOB NEWS: Sunderland City Council is hiring a Civil Enforcement Officer to work on a Full-time basis
• Civil Enforcement Officer
• Employer: Sunderland City Council
• Location: Sunderland, SR1 3AA
• Contract: Permanent
• Hours: Full-time
• Salary: £26,403 – £28,142 per year (Grade 3, SCP 7–11)
• Posting Date: 27 January 2026
• Closing Date: 9 February 2026
• Job Reference: 291159
• Role Overview:
• Supporting the delivery of a high-quality parking enforcement service across Sunderland
• Working outdoors as part of an important council service supporting residents, businesses, and visitors
• Acting as a visible presence within the community and representing the Council professionally
• Key Duties:
• Carrying out on-street and off-street parking enforcement across Sunderland wards
• Issuing Penalty Charge Notices to vehicles parked in contravention of regulations
• Liaising with members of the public and providing advice on parking issues and procedures
• Ensuring the Council’s customer care policy is adhered to at all times
• Handling and diffusing difficult situations calmly and professionally
• Using equipment including handheld devices and CCTV systems
• Work Pattern:
• Monday to Sunday, four days out of seven
• Two-tier shift pattern: 07:00–17:00 and 10:00–20:00
• Contractual hours between 07:00–22:00 to support events
• Part-time hours may be discussed
• Additional Requirements:
• Ability to achieve accreditation as a Civil Enforcement Officer (Parking) or equivalent
• General standard of education (short assessment required at interview)
• Basic PC skills advantageous
• Subject to a DBS check (post exempt from the Rehabilitation of Offenders Act 1974)
• Additional Information:
• Applications must be completed online via North East Jobs
• CVs are not accepted
• All application communication will be via registered email address
• Proud member of the Disability Confident employer scheme
• Informal Enquiries:
• Karen Stokoe – karen.stokoe@sunderland.gov.uk
To apply please see the official vacancy page here.
