JOB NEWS: United Response Is Hiring An Assistant Service Manager In South Tyneside On A Full-Time Basis.
Job Title: Assistant Service Manager – Learning Disabilities & Mental Health Services
Employer: United Response
Location: South Tyneside
Salary: £14.75 Per Hour
Job Type: Permanent, Full-Time
Working Hours: 37.5 Hours Per Week
About The Role
United Response is recruiting an Assistant Service Manager to help lead and develop services supporting people with learning disabilities, autism and mental health needs.
Working alongside the Registered Manager, you will help ensure people receive safe, high-quality and person-centred support, enabling them to live independently, achieve their goals and participate in their communities.
This is an opportunity for an experienced social care professional to develop their leadership skills while making a meaningful difference to the lives of others.
Key Responsibilities
- Support the leadership, supervision and development of staff teams.
- Promote high-quality, person-centred care and positive outcomes.
- Support safeguarding, risk management and safe working practices.
- Help maintain compliance with Care Quality Commission (CQC) regulations and organisational standards.
- Monitor service quality, performance and improvement activities.
- Assist with rota planning and day-to-day service operations.
- Deputise for the Registered Manager when required.
- Build positive relationships with families, healthcare professionals and other stakeholders.
- Help create a supportive environment for both service users and colleagues.
What United Response Is Looking For
Applicants should ideally have:
- Experience supporting people with learning disabilities, autism and/or mental health needs.
- Experience supervising, coaching or developing staff.
- Knowledge of safeguarding, CQC requirements and regulated care services.
- Strong leadership, communication and organisational skills.
- Confidence managing day-to-day service operations.
- Good IT and administrative skills.
- Flexibility to participate in an on-call rota.
- Ability to travel between locations when required.
Essential Qualification: NVQ Level 3 in Health & Social Care, Social Care Management or an equivalent qualification.
United Response also welcomes applicants who share its values and demonstrate the potential to succeed, even if they do not meet every desirable requirement.
Salary And Benefits
- £14.75 per hour.
- Generous annual leave entitlement.
- Enhanced company sick pay and maternity/paternity pay.
- Blue Light Card discounts and Costco membership, subject to conditions.
- Free occupational health, physiotherapy, counselling and wellbeing support.
- Two wellbeing days per year.
- Fully funded training and nationally recognised qualifications.
- Workplace pension scheme.
- Employee recognition programme.
- Long-service awards.
- Travel to Work scheme, including a season ticket loan.
- Discounts from more than 3,500 retailers.
Important Application Information
Applicants must have the legal right to work in the UK and currently reside within the UK. Visa sponsorship is not available.
The position is subject to an enhanced Disclosure and Barring Service (DBS) check, funded by United Response.
How To Apply
Applicants should submit a CV together with a supporting statement explaining their relevant experience and motivation for applying.
United Response is a Disability Confident Leader and an equal opportunities employer. It guarantees interviews to disabled applicants who meet the minimum criteria and is committed to providing appropriate support throughout the recruitment process.
Early applications are encouraged, as the vacancy may close once sufficient applications have been received.
To apply, click here
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