JOB NEWS: Marks & Spencer Is Hiring A Christmas Customer Assistant – Fashion, Home & Beauty In Newcastle Upon Tyne On A Part-Time Basis.

Employer: Marks & Spencer
Location: Newcastle Upon Tyne, Tyne And Wear
Salary: £13.41 Per Hour
Contract: Temporary, Ending 26 December 2026
Closing Date: 28 October 2026
Working Pattern:

  • Sunday: 11:00am–3:00pm
  • Tuesday: 1:00pm–5:00pm
  • Wednesday: 12:00pm–4:00pm

Successful applicants may be asked to work full-time hours during the weeks commencing 13 and 20 December due to operational requirements.

About The Role

Marks & Spencer is recruiting a Christmas Customer Assistant for its Fashion, Home & Beauty department in Newcastle. You will help customers find fashionable products, provide style advice and deliver excellent customer service during the busy Christmas period.

The role suits someone who enjoys a fast-paced retail environment, takes pride in presentation and works well as part of a team.

Key Responsibilities

  • Help customers discover and choose fashion, home and beauty products.
  • Provide friendly customer service and style advice.
  • Support sales and promote the latest products.
  • Use digital tools, including the Sparks app and in-store devices, to assist customers.
  • Maintain high store standards while working efficiently and accurately.
  • Adapt to changing priorities and support colleagues across the store.

What Marks & Spencer Offers

  • 20% colleague discount across M&S products and many third-party brands after probation, subject to eligibility.
  • The discount applies to contracts longer than 12 weeks.
  • Pension savings plan and share schemes.
  • Life assurance.
  • Competitive holiday entitlement, with the option to buy extra days.
  • Cycle to Work scheme.
  • Employee discounts and health benefits.
  • Wellbeing resources, including access to a virtual GP service.
  • Family-friendly policies and colleague support networks.
  • Mentoring through the workplace buddy system.

Application Process

Applicants will complete an application form and may be invited to an online assessment, followed by an in-person assessment or interview, depending on the recruitment process.

To Apply: To apply, click here

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