JOB NEWS: Cumbria, Northumberland, Tyne And Wear NHS Foundation Trust Is Hiring An Administration Assistant In Gateshead On A Full-Time Basis.

Job Title: Administration Assistant

Employer: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Location: ADHD And Autism Team, Keegan Court, Grassbanks, Gateshead, NE10 8DX

Salary: £25,272 Per Year

Contract: Full-Time

Working Hours: 37.5 Hours Per Week

About The Role:

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is recruiting an Administration Assistant to support its busy ADHD and Autism Team in Gateshead.

The successful candidate will provide a comprehensive, high-quality administrative service to multidisciplinary clinical teams. Excellent customer service is essential, including confidence when dealing with service users face to face and over the telephone.

Key Responsibilities And Duties:

  • Provide administrative support to multidisciplinary clinical teams.
  • Deliver a high standard of customer service to service users.
  • Handle face-to-face and telephone enquiries.
  • Input information into databases and manage electronic filing systems.
  • Use Microsoft Word, Excel, PowerPoint, Office applications and email.
  • Type letters and maintain accurate records.
  • Manage changing tasks and priorities at short notice.
  • Work effectively both independently and as part of a team.

Essential Skills And Experience:
Candidates must demonstrate relevant experience within the last 12 months, including:

  • Working in a customer-focused or patient-focused environment, both face to face and by telephone.
  • Excellent communication and interpersonal skills.
  • Database inputting and electronic filing.
  • Proficiency with Microsoft Office applications.
  • Fast and accurate typing and keyboard skills.
  • Good written and verbal communication.
  • Strong organisation, reliability and punctuality.
  • Self-motivation and the ability to contribute positively within a team.
  • Flexibility when dealing with changing tasks.

Applicants must also meet the required qualifications and essential criteria outlined in the person specification. The role may involve exposure to highly distressing or emotional circumstances, and the successful candidate will be expected to attend relevant training.

About The Employer:

The Trust aims to attract and retain a diverse, talented and committed workforce that delivers compassionate care and supports the needs of the modern NHS.

Advertised: 16 October 2026

Closing Date: 30 October 2026

Important Information: The vacancy may close early if a suitable number of applications are received.

To Apply: To apply, click here

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