JOB NEWS: Admiral Slots on Stanhope Road, South Shields, is hiring a Venue Manager to work on a Full-time basis

Job Overview

• Job Title: Venue Manager (Store Manager)
• Employer: Admiral Slots (Luxury Leisure Talarius)
• Location: South Shields – Stanhope Road
• Contract Type: Permanent
• Working Hours: 45 hours per week
• Salary: £33,789 per annum
• Closing Date: Approximately two months from posting date
• Shift Pattern:
  • Monday to Sunday
  • Fully flexible
  • 5 days out of 7
  • Hours may range from 6:00am to 11:00pm
• Night Premium:
  • Additional £1.50 per hour for work completed between 11:00pm and 6:00am

About the Employer

• Admiral Slots is operated by Luxury Leisure Talarius.
• One of the UK’s leading gaming and slots entertainment operators.
• Operates more than 280 gaming venues across the UK.
• Offers both modern slot machines and traditional fruit machines.
• Continues to invest in new technology and venue expansion.
• Focuses on delivering excellent customer service and high-quality gaming environments.

Role Summary

• Manage the day-to-day operation of the venue.
• Ensure the venue consistently meets company standards.
• Oversee customer service, administration and team performance.
• Drive business growth and venue profitability.
• Ensure compliance with company policies and procedures.
• Act as the main point of leadership within the venue.

Management Responsibilities

Team Leadership

• Recruit and onboard new employees.
• Delegate daily duties effectively.
• Support and develop team members.
• Motivate staff to achieve business objectives.
• Create a positive and productive working environment.

Business Performance

• Work closely with Area Management.
• Ensure venue KPIs are achieved.
• Identify opportunities to improve performance.
• Drive sales and customer engagement.
• Support venue operations during busy periods and tournaments.

Operational Duties

• Perform key holder responsibilities.
• Open and close the venue when required.
• Ensure smooth daily operations.
• Maintain company standards throughout the venue.
• Monitor customer experience and service quality.

Human Resources Responsibilities

• Liaise with the HR department.
• Conduct probation reviews.
• Complete return-to-work meetings.
• Support employee performance management processes.
• Ensure company policies are followed consistently.

Candidate Requirements

Essential Experience

• Minimum 4 years of customer service experience.
• Minimum 2 years of management experience.
• Proven leadership and people management skills.
• Experience working in customer-facing environments.

Skills Required

• Excellent customer service abilities.
• Strong communication skills.
• Organisational and administrative skills.
• Ability to motivate and develop teams.
• Commercial awareness and business focus.
• Problem-solving and decision-making capabilities.
• Ability to work flexibly across varying shift patterns.

Benefits Package

Financial Benefits

• Annual salary of £33,789.
• Bonus opportunities.
• Enhanced annual leave entitlement.
• Additional night shift premium where applicable.

Family Benefits

• Enhanced maternity pay.
• Enhanced paternity pay.

Wellbeing Support

• Employee Assistance Programme.
• Health and wellbeing initiatives.

Career Development

• Career progression opportunities.
• Personal and professional development support.
• Opportunities within a growing national business.

Suitable For

• Experienced retail, hospitality or leisure managers.
• Assistant managers seeking their first full venue management role.
• Customer service leaders with strong operational experience.
• Candidates comfortable managing teams, performance and business targets.
• Individuals seeking long-term career progression in the gaming and leisure industry.

Key Facts at a Glance

• Role: Venue Manager
• Employer: Admiral Slots (Luxury Leisure Talarius)
• Area: South Shields
• Salary: £33,789 per year
• Contract: Permanent
• Hours: 45 per week
• Sector: Gaming / Leisure / Retail Management
• Flexibility: Required across a seven-day operation
• Experience Required: 4 years customer service and 2 years management experience
• Benefits: Bonus scheme, enhanced leave, family benefits, wellbeing support and career progression opportunities.

To apply, click here.