JOB NEWS: NEXT in South Shields is hiring a Team Member to work on a Part-time basis

Job Overview

  • Job Title: Team Member (Sales Team Member)
  • Employer: NEXT
  • Location: South Shields
  • Job ID: N117468
  • Department: Retail
  • Contract Type: Permanent
  • Working Pattern: Part-time
  • Salary: £8.28–£12.71 per hour
  • Posting Date: 21 May 2026
  • Application Deadline: 2 June 2026

Working Hours

  • Total Hours: 24.5 hours per week
  • Sunday: 12:00pm – 5:00pm
  • Monday: 11:00am – 5:00pm
  • Tuesday: 9:00am – 12:45pm
  • Wednesday: 1:00pm – 5:30pm
  • Friday: 12:00pm – 6:30pm

Role Summary

  • Work as part of a fast-paced retail team.
  • Deliver excellent customer service at all times.
  • Support stock operations and product availability.
  • Assist customers in finding products and making purchases.
  • Work across multiple areas of the store.
  • Receive ongoing training and development opportunities.
  • Flexible working options are available.

Key Responsibilities

Customer Service

  • Provide fast, friendly and professional customer service.
  • Help customers find suitable products.
  • Create a positive shopping experience.
  • Share product knowledge and recommendations.

Store Operations

  • Work on the sales floor assisting customers.
  • Process deliveries and stock efficiently.
  • Support stockroom operations.
  • Help maintain store presentation standards.
  • Ensure products are available and displayed correctly.

Personal Development

  • Take responsibility for learning and development.
  • Complete training and development opportunities.
  • Contribute positively to team performance.

Candidate Requirements

  • Excellent communication skills.
  • Friendly and approachable personality.
  • Ability to remain calm during busy periods.
  • Flexible and supportive attitude.
  • Willingness to work in a varied retail environment.
  • Strong customer focus.
  • Positive work ethic and team-player mentality.
  • Ability to provide evidence of right to work in the UK.

Recruitment Process

Stage 1 – Application

  • Submit online application.

Stage 2 – Assessments

  • Working with Numbers Assessment.
  • Retail Scenarios Assessment.

Stage 3 – Review

  • Applications reviewed by the in-store recruitment team.

Stage 4 – Interview

  • Suitable candidates invited to an initial interview.

Important Note

  • Applicants must not have failed the same online assessment within the previous six months.

Employee Benefits

Staff Discounts

  • 25% discount on most NEXT products.
  • Discounts on MADE, Lipsy, Gap and Victoria’s Secret products purchased through NEXT.
  • 10% discount on most partner brands.
  • Up to 15% discount on branded beauty products.
  • 60% discount on optional work wardrobe purchases.

Financial Benefits

  • Sharesave scheme.
  • Financial wellbeing support tools.
  • Access to exclusive retailer offers and discounts.

Health and Wellbeing

  • Digital GP access.
  • Free wellbeing services.
  • Life assurance.
  • Discounted health plans for employees and families.

Additional Benefits

  • Early VIP access to sales.
  • Staff shop discounts.
  • Apprenticeship opportunities.
  • Direct to Work collection service.
  • Employee support networks.
  • Wellhub discounted gym memberships and fitness services.

About NEXT

  • FTSE 100 retail company.
  • Employs over 44,000 people across the group.
  • UK’s second-largest fashion retailer.
  • Market leader in childrenswear.
  • Operates more than 450 stores.
  • Online retail operations serve customers in over 80 countries.

Suitable For

  • Candidates looking for permanent part-time retail work.
  • Individuals with strong customer service skills.
  • Students or those seeking flexible retail hours.
  • Applicants interested in developing a retail career.
  • Team players who enjoy fast-paced customer-facing environments.

Key Facts at a Glance

  • Role: Team Member (Sales Team Member)
  • Employer: NEXT
  • Location: South Shields
  • Contract: Permanent
  • Hours: 24.5 per week
  • Pay: £8.28–£12.71 per hour
  • Sector: Retail
  • Application Deadline: 2 June 2026
  • Benefits: Staff discounts, wellbeing support, Sharesave scheme, apprenticeships and career development opportunities.

To apply, click here.

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