JOB NEWS: OKA is hiring an Assistant Store Manager in Newcastle upon Tyne on a Full-time basis.
Job Overview
Assistant Store Manager
Employer: OKA
Location: Newcastle upon Tyne NE1 7AS
Job Type: Full-time
Working Hours: 40 hours per week
Salary & Benefits
Salary: See link
Benefits include:
- 33 days’ holiday including bank holidays, pro rata
- Additional holiday based on length of service
- Day off for your birthday
- Health Cash Plan
- Generous staff discount
- Enhanced maternity pay
- Employee Assistance Programme
- Discretionary company bonus scheme
- Company pension
- Life assurance cover
- Free eye tests
- Cycle to Work Scheme
- Interest-free travel loans
- Social events
- Online wellbeing centre
Key Responsibilities
- Provide exceptional customer service to OKA customers
- Advise customers on products in person and over the phone
- Generate and maximise revenue to meet sales targets
- Process EPOS transactions and customer payments accurately
- Complete associated transactional paperwork and processes
- Identify sales opportunities
- Promote the OKA Home Stylist and Interior Design Service
- Greet customers and offer assistance on the sales floor
- Manage customer returns
- Communicate care and maintenance instructions for customer purchases
- Maintain presentation standards across the store and back-office areas
- Manage store staff and motivate the team to achieve KPIs and objectives
- Organise and execute daily store activities
- Work with other business leads to provide a vibrant shopping experience
- Role-model OKA’s company values and behaviours
Requirements
- Professional retail experience in a management or supervisory position
- Strong selling skills
- Ability to motivate and lead others
- Good eye for display design
- Thorough knowledge of the furniture and home furnishings market
- Flexible approach to working hours
- Strong leadership and management skills
- Strong organisational skills
- Excellent problem-solving ability
- Ability to work effectively as part of a team
- Creative and solutions-focused approach
- Passion for the OKA brand
- Entrepreneurial and proactive attitude
About The Role
OKA is recruiting a full-time Assistant Store Manager to support its retail team at the OKA store in Newcastle.
The Newcastle store is located on Fenwick’s furniture floor, showcasing OKA’s range of furniture, homeware, textiles and lighting designed to help customers create distinctive and comfortable homes.
Reporting directly to the Store Manager, the Assistant Store Manager will be responsible for organising and executing the store’s daily activities while ensuring the team delivers high standards of customer service both face-to-face and by telephone.
The successful candidate will manage and motivate store staff, helping the team achieve brand KPIs and business objectives. The role also involves working with other business leads to create a vibrant and distinctive shopping experience.
Customer service and sales are central to the position. Responsibilities include advising customers on products, identifying sales opportunities, maximising revenue, processing EPOS transactions and payments, managing returns and promoting OKA’s Home Stylist and Interior Design Service.
The Assistant Store Manager will also be expected to maintain high presentation standards across the store and back-office areas and provide customers with appropriate care and maintenance information about their purchases.
OKA is looking for an agile, proactive and entrepreneurial individual with a positive attitude who can help maintain its supportive and engaging company culture.
The position is full-time at 40 hours per week. The salary is not specified in the supplied job advertisement, so applicants should provide their salary expectations when applying.
Source
OKA / Indeed
To apply, click here
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