JOB NEWS: Pets At Home in The Galleries is hiring a Store Colleague to work on a Part-time basis

Store Colleague (Part-time)

Employer
Pets at Home

Location
8, Galleries Retail & Leisure Park, Washington, Tyne and Wear, NE38 7RW

Pay
£12.21 per hour

Hours
16 hours per week, part-time

Contract
Permanent

Reference
36732

Closing date
28 January 2026 (may close earlier if sufficient applications are received)

About the role
As a Store Colleague, you’ll be at the heart of the pet care centre, delivering excellent customer service while maintaining high standards of pet care and store operations. You’ll build strong relationships with customers, help them find the right products for their pets, and contribute to a welcoming, friendly store environment.

Key responsibilities
Providing personalised, attentive customer service
Communicating clearly with customers and colleagues
Resolving customer questions and issues efficiently
Working towards targets to support store performance
Supporting team members to achieve shared goals
Working flexibly, including evenings, weekends, and some bank holidays

What they’re looking for
Strong customer service and communication skills
Confidence with problem-solving
A willingness to learn and develop
A team-focused approach
Flexibility with shifts
An interest in pets and pet care

Benefits
Paid holidays
Extra leave for birthdays and special occasions
20% colleague discount in store
Discretionary annual bonus scheme
Access to additional discounts and benefits
Opportunities for charity work
Career progression opportunities

To apply please see the official job vacancy page here.