JOB NEWS: Unity One Group Ltd Is Hiring An Office Administrator In Sunderland On A Full-Time Basis.

Job Title: Office Administrator – Care North East

Employer: Unity One Group Ltd

Location: Seafarers Way, 1 Moor Terrace, Sunderland, SR1 2JY

Salary: £12.71–£13.20 Per Hour

Job Type: Full-Time, Site-Based

About The Role:

Care North East, part of Unity One Group Ltd, is looking for a professional, organised and approachable Office Administrator to join its team in Sunderland.

The successful candidate will provide day-to-day administrative support and act as a key point of contact for clients, relatives, staff, hospitals, social workers, healthcare professionals and other external organisations.

Key Responsibilities:

  • Answer telephone calls, monitor shared email inboxes and respond to enquiries.
  • Welcome visitors, clients, relatives and professionals.
  • Prepare letters, emails, reports, meeting notes and other documents.
  • Arrange meetings, appointments and professional visits.
  • Maintain accurate electronic and paper records.
  • Support client records, referrals, assessments and service documentation.
  • Assist with recruitment, onboarding and pre-employment checks.
  • Maintain staff records and training documentation.
  • Monitor deadlines and follow up outstanding information.
  • Assist with audits, compliance checks and operational reporting.
  • Order stationery and monitor office supplies.
  • Handle confidential information in line with data-protection requirements.

Requirements:

  • Strong spoken and written English.
  • Excellent organisational and communication skills.
  • Confidence using Microsoft Office, email and digital systems.
  • Good attention to detail and accurate record-keeping.
  • Ability to manage competing priorities and work independently or within a team.
  • A professional and approachable manner when dealing with sensitive situations.
  • Ability to maintain confidentiality.

Recruitment Process:

Shortlisted applicants may be invited to an initial interview and asked to complete practical assessments covering IT skills, document preparation, written and verbal communication, English language ability and attention to detail.

Employment is subject to satisfactory pre-employment checks, including references, proof of the right to work in the UK and an appropriate DBS check. The role also includes a three-month probationary period.

Benefits:

  • Employee discount.
  • Free parking.
  • On-site parking.

Important Information:

This is a fully site-based position in Sunderland, not a remote or hybrid role. Applicants should submit an up-to-date CV outlining their relevant administrative experience.

Unity One Group Ltd is an equal opportunities employer and welcomes applications from suitably qualified candidates of all backgrounds. Reasonable adjustments will be considered during recruitment.

To Apply: To apply, click here

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