JOB NEWS: The University of Sunderland is hiring an Awards Administrator on a Full-time basis
Employer
University of Sunderland
Department
Academic Registry & Governance – Timetabling & Awards
Location
Sunderland Campus
Salary
£25,540 – £27,276 per year
Hours
37 hours per week, full-time
Contract
Fixed-term until end of November 2026
Closing date
Wednesday 4 February 2026 (23:59 GMT)
About the role
The Awards Administrator role sits within the Timetabling and Awards Team, providing essential administrative support across student awards, digital certificates, transcripts, verifications, examinations, and graduation ceremonies. This is an entry-level role offering variety, responsibility, and the opportunity to work across the full range of the team’s activities, with a strong focus on student engagement and accuracy of academic records.
Key responsibilities
Supporting the production of certificates, transcripts, and award documentation
Responding to student and staff enquiries professionally and accurately
Supporting graduation ceremonies and awards processes
Working with digital systems to maintain accurate records
Managing deadlines and prioritising workloads effectively
Escalating issues appropriately and contributing to service improvement
What they’re looking for
Good communication and IT skills with willingness to learn new systems
Strong organisation, attention to detail, and time management
Ability to work independently and use judgement when escalating concerns
Positive, proactive attitude with a commitment to continuous learning
Confidence handling varied enquiries and problem-solving situations
What’s on offer
31 days annual leave plus 5 Christmas closure days and 8 bank holidays
Pension scheme
Lifestyle benefits platform with retail discounts and salary sacrifice schemes
Discounted private medical insurance and health cash plans
Discounted membership at CitySpace Fitness
Strong commitment to equality, diversity and inclusion
How to apply
Applications must be submitted via the University of Sunderland job portal. CVs are not accepted
To apply please see the official job vacancy page here.
