JOB NEWS: Mercure George Washington Hotel is hiring Seasonal Waiting Staff (food and beverage assistant) on a Part-time basis

Job Overview

• Job Title: Seasonal Waiting Staff – Food and Beverage Assistant
• Employer: MERCURE (Accor Group)
• Location: Washington
• Contract Type: Part-time
• Industry: Hospitality / Food & Beverage / Events
• Shift Pattern: 8-hour shifts
• Event Shift Hours: Typically 5:00pm – 2:00am

About the Employer

• MERCURE is part of the global Accor hospitality group.
• Accor operates:
  • More than 45 hotel brands.
  • Over 5,500 hotels worldwide.
  • More than 10,000 restaurants and lifestyle destinations.
• Strong focus on responsible hospitality, employee development and career progression.
• Team members are known as “Heartists®”, reflecting the company’s service-focused culture.

Role Summary

• Join the hotel’s food and beverage team during busy seasonal periods.
• Deliver exceptional guest service across restaurant, bar and event operations.
• Support banquet and function services.
• Work across multiple hospitality areas including food service, bar service and event support.
• Help create memorable experiences for guests attending hotel functions and events.

Key Responsibilities

Guest Service

• Welcome and seat guests professionally.
• Provide information about events, menus and service schedules.
• Deliver friendly and attentive customer service.
• Handle guest enquiries and complaints professionally.
• Escalate issues to management when necessary.

Food and Beverage Service

• Take drink orders using the Zonal POS system.
• Serve food and beverages efficiently.
• Ensure all food presentation meets company standards.
• Support banquet and event catering operations.
• Assist with basic food preparation when required.
• Promote premium drinks and upsell products where appropriate.

Bar Duties

• Support bar operations during events.
• Serve alcoholic and non-alcoholic beverages.
• Process payments accurately.
• Maintain excellent cash-handling standards.
• Knowledge of cocktails is considered beneficial.

Venue Setup and Maintenance

• Clear food, waste and glassware throughout events.
• Maintain cleanliness of tables, service stations and function rooms.
• Rearrange furniture and event spaces as required.
• Ensure front-of-house and back-of-house areas remain organised and presentable.

Skills and Experience Required

• Excellent customer service skills.
• Strong communication and interpersonal abilities.
• Ability to remain calm under pressure.
• Comfortable working in a fast-paced hospitality environment.
• Good time management and organisational skills.
• Basic maths skills for cash handling and transactions.
• Understanding of food safety procedures.
• Hospitality or bar experience desirable but not essential.
• Ability to work both independently and as part of a team.
• Physical capability to move furniture and assist with room setups.

Employee Benefits

• Free meal during 8-hour shifts.
• Free on-site parking.
• Access to gym membership (subject to agreement with Leisure Manager).
• Discounts on:
  • Hotel stays
  • Spa treatments
  • Food and drink
  • Golf facilities
• Accor employee benefit card providing discounted rates worldwide.
• Learning and development programmes through Accor Academies.
• Opportunities to participate in sustainability and CSR initiatives.
• Career progression opportunities both nationally and internationally.

Suitable For

• Candidates seeking part-time hospitality work.
• Students and seasonal workers.
• Individuals interested in food and beverage service.
• Applicants looking to gain hotel and events experience.
• People who enjoy customer-facing roles and fast-paced environments.

Key Facts at a Glance

• Role: Seasonal Waiting Staff – Food and Beverage Assistant
• Employer: MERCURE (Accor Group)
• Area: Washington
• Contract: Part-time
• Sector: Hospitality / Events
• Event Hours: 5:00pm–2:00am
• Benefits: Free meals, free parking, hotel discounts, gym access and career development opportunitie

To apply, click here.