JOB NEWS: Bath & Body Works in The MetroCentre is hiring a Fragrance Associate on a Part-time basis

Job Overview

• Job Title: Bath & Body Works Fragrance Associate
• Employer: Bath & Body Works (operated through Victoria’s Secret UK & IRE / Next Group)
• Location: Metrocentre, Gateshead
• Job ID: N117915
• Contract Type: Permanent
• Working Pattern: Part-time
• Salary: £8.28–£12.71 per hour
• Closing Date: 28 June 2026

Working Hours

• 7.5 hours per week
• Saturday: 9:00am – 5:00pm

About Bath & Body Works

• Global leader in body care and home fragrances.
• Known for fragrance, skincare and gifting products.
• Part of a major retail partnership between Victoria’s Secret & Co. and Next plc.
• Focused on delivering exceptional customer experiences and brand engagement.

Role Summary

• Act as a brand ambassador for Bath & Body Works.
• Deliver outstanding customer service.
• Help customers discover fragrance, skincare and gifting products.
• Maintain attractive and well-stocked displays.
• Support the continued growth of the Bath & Body Works brand within the Metrocentre store.

Key Responsibilities

Customer Service

• Provide warm, friendly and professional service.
• Help customers choose products and gifts.
• Share product knowledge and recommendations.
• Create memorable shopping experiences.

Sales and Product Knowledge

• Promote fragrance and skincare products.
• Stay up to date with new product launches and industry trends.
• Demonstrate enthusiasm and knowledge of the brand.
• Support sales and customer engagement objectives.

Store Standards

• Maintain product displays and merchandising standards.
• Ensure stock is presented to a high standard.
• Support stock replenishment and delivery activities.
• Follow company health and safety procedures.

Personal Development

• Complete Bath & Body Works training programmes.
• Take ownership of personal development.
• Continue building knowledge of products and customer service techniques.

Candidate Requirements

• Passion for fragrance and skincare products.
• Excellent communication skills.
• Friendly, approachable and customer-focused attitude.
• Ability to remain calm and efficient during busy periods.
• Flexible and supportive team player.
• Positive attitude and willingness to learn.
• Must provide evidence of right to work in the UK before employment begins.

Recruitment Process

Stage 1

• Online application submission.

Stage 2

• Application review by the recruitment team.

Stage 3

• Telephone or video interview.

Stage 4

• Potential in-store assessment.

Employee Benefits

Retail Discounts

• 25% discount at:
  • Victoria’s Secret
  • Next
  • Gap

Rewards and Recognition

• Access to exclusive retailer offers through Reward Gateway.
• Incentives and competitions with prizes throughout the year.

Health and Wellbeing

• Free health and wellbeing support services.
• 24/7 Digital GP access.
• Financial wellbeing support.

Career Development

• Learning and development opportunities.
• On-the-job training.
• Flexible working schedules.

Core Benefits

• Pension contributions.
• Life assurance cover.

Suitable For

• Candidates interested in beauty, fragrance and skincare retail.
• Students seeking part-time weekend work.
• Retail assistants looking to develop specialist product knowledge.
• Individuals who enjoy customer-facing sales roles.
• Applicants passionate about premium retail brands.

Key Facts at a Glance

• Role: Bath & Body Works Fragrance Associate
• Employer: Bath & Body Works
• Area: Gateshead (Metrocentre)
• Pay: £8.28–£12.71 per hour
• Hours: 7.5 per week
• Contract: Permanent
• Working Day: Saturday
• Sector: Retail / Beauty / Fragrance
• Closing Date: 28 June 2026
• Benefits: Staff discounts, wellbeing support, pension, life assurance and career development opportunities.

To apply, click here

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