Job Overview

Tesco Colleague
Employer: Tesco UK
Location: Gateshead NE8 1AG
Job Type: Part-time
Working Hours: Minimum 12 hours per week, with a 04:30am start. Shifts are scheduled within agreed availability windows with at least 3 weeks’ notice.

Salary & Benefits

Salary: £13.28–£14.55 an hour

Benefits include:

  • Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays
  • Flexible working available from day one
  • 10% off with Colleague Clubcard, rising to 15% on pay-day weekends
  • Second Clubcard to share with family
  • Free wellbeing services
  • Life cover worth five times your pay
  • Award-winning pension with matching contributions up to 7.5%
  • Discounts and other benefits
  • Share schemes
  • Cycle to Work Scheme
  • Uniform provided
  • Policies supporting employees through key life events

Key Responsibilities

  • Provide friendly and natural customer service
  • Build relationships with customers and understand their needs
  • Develop confidence and knowledge of Tesco products and services
  • Support customers across different areas of the store
  • Replenish shelves
  • Provide checkout service
  • Pick online customer orders
  • Provide occasional delivery assistance
  • Complete general service and replenishment duties
  • Make customer-focused decisions
  • Complete key store routines
  • Support strong sales, waste reduction and overall store performance
  • Work collaboratively with colleagues and communicate openly

Requirements

  • Must be aged 18 or over
  • Passion for delivering excellent customer service
  • Friendly and confident approach when dealing with customers
  • Ability to build rapport and create positive customer experiences
  • Ability to use initiative and make appropriate decisions for customers
  • Good teamwork and communication skills
  • Willingness to support different areas of the store
  • Availability for the 04:30am start

About The Role

Tesco UK is recruiting a part-time Tesco Colleague for its Gateshead store, with an early start time of 04:30am.

The successful candidate will join a customer-focused store team where the role can involve a variety of daily duties. Responsibilities include shelf replenishment, checkout service, online order picking, occasional delivery assistance and general store service and replenishment tasks.

Customer service is at the centre of the position. Colleagues are expected to greet customers positively, build rapport, understand their needs and provide helpful and natural service. The role also involves understanding how individual responsibilities contribute to sales, waste reduction and overall store performance.

The position guarantees a minimum of 12 hours per week. Contracted hours will be scheduled within the agreed availability windows, with Tesco providing at least three weeks’ notice of shifts.

The advertised rate is £13.28 per hour. The listing states that rates can rise to £14.55 in stores within the M25, while some locations may offer additional payments.

Applicants must be over 18 to apply for this role.

Tesco offers flexible working from day one, holiday entitlement, a Colleague Clubcard discount, wellbeing services, life cover and a pension with matching contributions of up to 7.5%. Employees can also access a range of other benefits, including discounts, shares and the Cycle to Work Scheme.

Source

Tesco UK / Indeed

To apply, click here

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