JOB NEWS: Key Community Is Hiring A Progression Coach In The North East On A Full-Time Basis.

Job Title: Progression Coach
Employer: Key Community
Location: See Link
Salary: £26,121.54–£30,148.97 per year, depending on experience
Contract: See Link
Working Hours: 37 hours per week, across five days
Working Pattern: Day, evening and weekend shifts, including one weekend in every three and shared bank holiday cover. Operational hours are 8am–8pm.

Key Community is recruiting a Progression Coach to support young people aged 16–25 living in its Ofsted-registered supported accommodation services. The role focuses on helping young people build confidence, improve their wellbeing and develop the practical skills needed to move towards independent living.

The successful candidate will work within a trauma-informed and psychologically informed environment, building trusting relationships and providing consistent, compassionate support.

Key Responsibilities:

• Build positive, reliable and non-judgemental relationships with young people.
• Provide practical and emotional support that promotes safety, wellbeing and stability.
• Help young people develop independent living skills, including budgeting, self-care, household management and daily routines.
• Contribute to individual support plans and risk assessments.
• Monitor progress and work with colleagues to adapt support as young people’s needs change.
• Promote safeguarding and respond appropriately to distress or challenging behaviour.
• Support young people with move-ins, tenancy responsibilities, housing benefit claims, repairs and planned moves to independent accommodation.
• Work with social workers, education providers, health professionals and other partner organisations.
• Maintain accurate case records and follow safeguarding, data protection, equality and health and safety procedures.
• Participate in supervision, reflective practice and training.

Requirements:

• Experience supporting young people with diverse and complex needs.
• Understanding of youth homelessness, trauma, Adverse Childhood Experiences (ACEs) and the challenges faced by care-experienced young people.
• Ability to provide calm, consistent and emotionally aware support.
• Strong relationship-building skills and the ability to maintain appropriate professional boundaries.
• Confidence responding to crises and challenging behaviour.
• Good organisational, communication and IT skills.
• Commitment to equality, diversity and inclusive practice.
• A full driving licence and access to a vehicle are desirable, depending on location.

Salary And Benefits:

• Annual salary of £26,121.54–£30,148.97, depending on experience.
• 37-hour working week.
• 28 days’ annual leave plus eight bank holidays.
• Employer pension contribution of 5%, with a 5% employee contribution.

Pre-Employment Checks: Successful applicants will be subject to a Disclosure and Barring Service (DBS) criminal record check before appointment is confirmed.

Key Community welcomes applications from candidates with diverse backgrounds and is committed to equality of opportunity.

To Apply: To apply, click here

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