JOB NEWS: Marks & Spencer Is Hiring A Christmas Customer Assistant – Food In Newcastle Upon Tyne On A Part-Time Basis.

Job Title: Christmas Customer Assistant – Food
Employer: Marks & Spencer
Location: Silverlink Retail Park, Newcastle Upon Tyne, Tyne And Wear
Salary: £13.41 Per Hour
Contract: Temporary, Part-Time
Contract End Date: 26 December 2026
Closing Date: 23 October 2026

Marks & Spencer is recruiting a Christmas Customer Assistant to join its Food team at Silverlink Retail Park. The role involves providing excellent customer service, replenishing stock and helping customers find the products they need during the busy Christmas trading period.

Working Pattern:

• Monday: 10am–2pm
• Tuesday: 10am–2pm
• Wednesday: 8am–12 noon
• Saturday: 4.30pm–8.30pm

Due to operational requirements, successful applicants may be asked to work up to full-time hours during the weeks commencing 13 and 20 December.

Key Responsibilities:

• Deliver excellent customer service in a busy store environment.
• Recommend and promote M&S Food products to customers.
• Replenish shelves and ensure products are available when needed.
• Maintain high standards of store presentation.
• Use digital tools, including the Sparks App and in-store devices, to support customers.
• Work across different areas of the store as required.
• Support colleagues and contribute to a positive team environment.
• Help drive sales while ensuring customers feel valued.

What Marks & Spencer Is Looking For:

• A customer-focused approach and a commitment to excellent service.
• Confidence communicating with customers and colleagues.
• Ability to work quickly and remain focused during busy periods.
• Digital confidence and willingness to use in-store technology.
• Flexibility to work across different store areas.
• A positive attitude and willingness to support the wider team.

Benefits Include:

• Employee discount, subject to eligibility and completion of probation.
• Company pension and workplace savings schemes.
• Cycle-to-work scheme.
• Paid annual leave, with the option to buy additional holiday.
• Wellbeing support, including access to a virtual GP service.
• Life assurance.
• Retail and other partner discounts.
• Family-friendly policies.
• Colleague networks and support programmes.

Marks & Spencer states that it welcomes applicants from all backgrounds and is committed to creating an inclusive workplace.

To Apply: To apply, click here

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