A Sunderland woman has been left devastated after repeatedly contacting SAFC to request a disabled access ticket to see superstar P!nk next year, only to be ignored for three weeks and then told all tickets were sold out.

The woman, who has asked not tp be publicly named, is unable to “to stand for any length” of time and requires the use of a Wheelchair, first emailed the club to request a disabled access ticket on October 14th, understanding that they were sold on a “first come, first serve” basis.

Not receiving a reply, she attempted to contact the club by numerous means, including “sending at least 14 emails and 50 phone calls to the access line”, as well as speaking to Chris Waters and the ticket office in general.

All these efforts made no progress towards getting a ticket.

Then several weeks later, she received an email from the club informing her the concert was sold out:

“We are sorry to say we have now sold out of our allocation of P!nk wheelchair and accessible tickets for both shows.

There has been an unprecedented demand for the tour and therefore it has taken us a significant period of time to work through the applications received.

These applications have been dealt with on a first come first serve basis and unfortunately your application has been unsuccessful on this occasion”

The lady in question told SGM that she feels she has effectively been cheated by the club through its inability to have got back to her in time.

SAFC have been contacted for comment.

By SGM

SGM

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