JOB NEWS: ABL Health Is Hiring An Administrator In Sunderland On A Full-Time Basis.

Employer: ABL Health
Location: Sunderland
Salary: £25,000 Per Year
Contract: Permanent
Hours: 37.5 Hours Per Week
Closing Date: 27 October 2026
Job Reference: ABL 933

About The Role

ABL Health is recruiting an Administrator to support the Sunderland Stop Smoking Service. The successful candidate will provide administrative and clerical support to help ensure the service runs smoothly and meets targets and deadlines set by funding bodies.

The role involves communicating with clients and healthcare professionals, maintaining records, arranging appointments and supporting the wider team with day-to-day administration.

Key Responsibilities

• Manage incoming telephone calls and healthcare referrals.
• Direct enquiries to the appropriate team members.
• Welcome clients at reception and arrange appointments using calendar systems.
• Maintain accurate and confidential client records across electronic databases and paper files.
• Process information within required timescales.
• Prepare correspondence, reports, meeting minutes and other documentation.
• Work with colleagues, project leads and managers to monitor workloads and service targets.
• Help identify suitable venues based on service demand and budget requirements.
• Use Microsoft Office applications, including Word, Excel and Publisher, alongside relevant database systems.
• Provide cover for colleagues during annual leave and sickness absence.
• Follow established administrative procedures and maintain a professional, client-focused service.

Requirements

• Administrative experience in a healthcare or community setting, or experience in customer service.
• Experience using Microsoft Office and health-related database systems.
• Ability to manage multiple tasks and work at pace.
• Positive and welcoming communication skills when dealing with clients, healthcare professionals and colleagues.
• Ability to build strong working relationships and contribute to a team.
• Confidence working independently and managing individual tasks.
• A commitment to quality, high standards and continuous improvement.
• Openness to new ideas and perspectives.

Employee Benefits

• Birthday day off.
• Flexible annual leave scheme.
• Employee referral scheme.
• Flu vaccinations.
• Blue Light Card.
• Cycle to Work scheme.
• Leadership and staff away days.
• Training and development opportunities.

Important Information: ABL Health states that it cannot offer visa sponsorship for this role.

To Apply: To apply, click i

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